Warehouse Technician

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

 

As a Warehouse Technician you'll  provide quality service to our internal customers while supporting customer-focused activities and company projects and coordinating inbound and outbound shipments accurately and free from damage. This position will additionally maintain inventory and ensure accuracy in applicable tracking systems. Handles work orders and works with customers to ensure applicable receipt and stocking of CPE (Customer Premise Equipment installation, maintenance, and construction materials. 

 

Schedule:Monday-Friday 8am-5pm CT (40 hrs a week)

 

The individual selected for this position will be required to reside within a 60-minute driving distance from the Delavan, Wisconsin warehouse located at: 120 S Wright St., Delavan, WI 53593.

 

This position can be hired at either a Warehouse Technician (#2026-29823) or a Senior Warehouse Technician (#2026-29829) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for.

Responsibilities

Service 

• Gather items or materials requested by customers for issue or assembles Bills of Materials (BOM) required for specific projects.  

• Package orders, shipments, or BOM’s to protect materials from damage during transit.  

• Ship materials to vendors, repair facilities, or customers.  

• Deliver customer orders or materials to various departments and locations.  

• Test equipment for proper function and schedule repairs of damaged, broken, or defective equipment.  

Inventory 

• Safeguard and tracks inventory items to ensure accurate accountability.  

• Identify and sort materials, mark, and label inventory items prior to storage or distribution.  

• Store or put inventory items away in assigned storage locations.  

• May also ensure that all new CPE equipment is loaded correctly into the inventory management systems within 48 hours of receipt, including unpacking, labeling, and repacking before adding to inventory.  

• Track and maintain inventory, including purchasing, receiving, stocking, and tracking regulated and non-regulated equipment and materials.  Loading and unload shipments. 

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Receiving 

• Take possession of products or materials to place them into inventory or distribute them for immediate use. Receiving duties include: unloading inbound shipments from delivery trucks, inspection of shipments for any visible damage, material counts and coordination with packing slips, and documentation to verify item number, description and quantity, and/or damage to shipment, documentation of shipments and/or discrepancies and reports findings to management. 

• Tag and file documents indicating receipt. 

Operate and Maintain Equipment  

• Operate and maintain department equipment, including forklifts, hand trucks and carts, weighing materials, stenciling equipment, barcode scanners, and computers. 

• Perform operator inspections and maintenance as required by equipment manuals and/or company policies. 

• Operate all equipment in a safe and efficient manner following prescribed work methods.  

• Assign or issue CPE to technicians for each work order.  

• Work with technicians, coordinators, and contractors on local recoveries. Issue CPE, as well as hard line and construction supplies and equipment with coordinated shipment. 

Record Keeping 

• Maintain records, documentation, and files critical to business and financial operations, including filing, archiving, retrieving records and disposing of files or records in compliance with company policies.  

• Work with Finance to maintain accurate and appropriate inventory levels.  

• Arrange for disposal or recycling of equipment. 

 

Safety & Security: Perform all actions in compliance with all organizational safety, housekeeping, and security policies (Federal OSHA, DOT, and Company Safety policies and regulations). 

 

Materials: Gather materials and assemble kits as well as weigh/count, la