Senior Inside Sales Manager

DSI Systems Inc., an authorized DIRECTV + AT&T Partner, has an immediate career opportunity for a Senior Inside Sales Manager. In this role, The Senior Manager of Inside Sales is responsible for leading and developing an existing, high-performing sales team focused on handling inbound (and some outbound) business-to-business sales calls.  This role will be responsible for driving sales across multiple business segments, selling DIRECTV and AT&T products and services.  There are a lot of upsides in this role for promotion, commission potential, and building out a successful team.

*This is an in-office position that will report to our Des Moines, IA office*

About DSI Systems

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, L&I, MDU, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

DSI is also a leader in sales enablement solutions in the telecommunications industry. The Enterprise Sales Team works closely with industry leaders like AT&T and DIRECTV to help convert sales opportunities with commercial clients

Responsibilities

• Leading an existing inside sales team
• Continuing to expand the team as the business grows
• Driving a positive culture and ongoing team development
• Coaching and training sales staff to increase conversion rates
• Assistance with day-to-day management, recruiting, and training new employees
• Work with sales leadership to identify and execute strategies to present diverse product solutions to clients
• Ability to generate weekly reports on close rate, call volume, leads, fulfillment rates, etc.
• Able to communicate at a high level to executive management within DSI and our vendor partners

Requirements

• High school diploma or higher
• Previous experience managing sales teams or call centers is required
• Experience with contact center platforms like Zendesk, Five9, or any phone/lead management software is preferred
• Strong computer skills with proficient knowledge of Excel and PowerPoint
• Dynamic, highly motivated individual with the integrity and passion to succeed
• Prompt, strategic, highly organized, effective time management goal-oriented with proven results
• Previous experience in Telecom/IT Sales is preferred.

Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities, we prefer to promote from within!