Clinical Director, Speech Language Pathology (SLP) and Mental Health (MH)

At Gracent, we are dedicated to supporting children with developmental needs through evidence-based therapies, compassionate care, clinical excellence, and innovative approaches. The children we serve are at the heart of everything we do and remain our top priority. 

The Clinical Director of SLP/MH is critical in driving success and growth for our team, clients, families, and Gracent as a whole. 

This role will ensure the effectiveness of our SLP/MH programs by monitoring Balanced Scorecard goals, focusing on clinical and quality outcomes, financial targets, and client satisfaction. In this leadership role, this position will directly supervise and maintain strategic oversight of all SLP/MH operations and therapists. The Clinical Director of SLP/MH’s guidance will be essential in advancing Gracent’s mission and ensuring that our services deliver exceptional care and support to the children and families we serve. 

Essential Functions: 

• Client Care & Administration: The Clinical Director will lead the charge in elevating clinical standards, actively overseeing patient outcomes, refining treatment protocols, and enforcing best practices to deliver outstanding patient care.  
• Culture Development: The Clinical Director is expected to lead by example, promoting the company's goals, mission, vision and creating a collaborative culture. They will assess and organize ongoing training for team members, ensuring they are trained in best practices and commensurate with the responsibilities of their jobs. In collaboration with the SLPs and mental health professionals, the Clinical Director will maintain a safe, orderly, and organized work environment. 
• Team Performance Tracking: The Clinical Director will ensure team members bill for therapy appointments and complete clinical documentation in a timely manner to meet hours of care standards per company guidelines. They will identify opportunities to improve the efficiency and effectiveness of the SLP/MH teams and maintain quality assurance by performing documentation audits. Additionally, they will enforce company procedures for client cancellations and identify creative scheduling solutions to maximize rescheduling opportunities. 
• Team Management: The Clinical Director will oversee staffing needs and guide team development across all locations. Through clear goal-setting and strategic action planning, this role will ensure high performance at both individual and team levels. Responsibilities will include recruiting and interviewing, identifying staffing needs based on therapist efficiency and client demand, guiding new hires through the 90-day orientation process, and conducting performance reviews per organizational standards. In coordination with Human Resources, the Clinical Director will also handle offboarding processes and address performance improvement or disciplinary needs as necessary. 
• Hours of Care Standards: The Clinical Director will maintain or exceed efficiency expectations as established by the organization. Individual and overall team efficiency are reviewed and discussed on an as needed basis.  
• Optimization of Operations: The Clinical Director will work closely with other Clinical Directors, Regional/Area Directors, and other leadership teams to identify and implement opportunities for operational improvements within the SLP/MH departments and across the organization. 
• Interdisciplinary Care Collaboration: This role will collaborate with other members of the healthcare team, such as doctors, teachers, BCBAs, RBTs / BTs, and other pediatric therapists. These individuals will make cross-referrals to other disciplines as clinically appropriate and educate caregivers on the services we provide at Gracent.  
• Marketing: Working with the Regional/Area Directors, and marketing team, this role will support Gracent’s marketing efforts, build relationships with area schools, and attend conferences to stay updated on the latest evidence-based practices and build relationships. 
• Other Responsibilities: The Clinical Director of SLP/MH is expected to show flexibility in leadership and perform additional duties as req