Capacity Building VISTA – Data and Performance

Description

TITLE: Capacity Building VISTA – Data and Performance 

REPORTS TO: Senior Program Manager 

STATUS: AmeriCorps VISTA, Full-Time 

LOCATION: Chicago, Illinois

ABOUT ALL CHICAGO: 

All Chicago’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of home. On any given night, nearly 12,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.

All Chicago prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.

We bring a sense of collaboration to our work and actively seek solutions through partnership. Come work with passionate, like-minded colleagues in a supportive environment as we help end homelessness.  

Through our Community Partnerships program, we serve as the backbone of Chicago’s city-wide response to homelessness. We partner with 44 agencies and lead them through a year-round research, evaluation, strategic planning, and federal funding application process. Learn more at allchicago.org.

Position Summary: 

All Chicago is seeking a mission-driven and highly organized Data and Performance VISTA to be a part of our Data & Performance Team and enhance the efficiency of our homeless system. The Data and Performance VISTA will assist in capacity building for the Data & Performance Team within All Chicago by improving the continuous quality improvement (CQI) of All Chicago’s monitoring process of agencies across the Continuum of Care (CoC).  This role involves collecting feedback from agencies on existing processes, collecting data and analyzing it to identify opportunities for improvement. The ideal candidate is organized, highly dependable, and skilled at collaborating with various stakeholders. 

The Data and Performance VISTA service position offers the opportunity to engage with homelessness data for the city of Chicago and use that data to refine and improve procedures across the homelessness system. This role offers the opportunity to be involved in homeless services at a system level, understand the Continuum of Care and collective impact model, and collaborate with providers across the city. 

All Chicago supports AmeriCorps VISTAs through a robust onboarding program, weekly supervision from a task supervisor, monthly meetings with all VISTAs on important topics, and professional development opportunities.  

Specific Responsibilities:  

• Complete orientation and training on the Continuum of Care, HUD and the efforts underway in Chicago to prevent and end homelessness. 
• Design and administer feedback surveys from agencies on the continuous quality improvement (CQI) process and analyze those results to propose improvements on monitoring processes. 
• Participate in monitoring activities (case file review, audit practices) in order to identify areas for improvement. 
• Assist with developing Technical Assistance (TA) materials.  
• Work collaboratively with stakeholder groups to implement performance improvement strategies. 

Requirements

Qualifications: 

Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following: 

• High School Diploma / GED or equivalent degree or experience. 
• Excellent professional writing and verbal communications skills. 
• Strong working knowledge of Microsoft Excel, Word and PowerPoint. 
• Strong work ethic and integrity.  
• Goal-oriented and results-driven.  
• Strong interpersonal and presentation skills, relationship-building ability, and ability to interact with a diverse audience. 
• Requires ability to work from home and access to internet. 
• Individuals with lived experience in the areas of homelessness or housing instability are encouraged to apply.  
• If a candidate is selected, they must complete the necessary CNCS paperwork and the candidate must accept our offer of the position through the AmeriCorps Portal. 

VISTA service term begins June 2025 and is 1 year of service.  

Your VISTA Service Position comes with these financial benefits: 

• $20