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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

We’re building a capability that functions as the control and orchestration layer for production stability. This role sits at the center of that system. You will enable senior leaders with committee-ready materials, governed metrics, and decision-grade narratives that translate operational signals into clear actions, accountable owners, and measurable outcomes.
This is not a dashboard-only / report only job. It is strategic enablement. You will help drive the “deck factory” for executive and committee forums, shape the editorial calendar, create traceable evidence behind metrics, and turn incident, problem, availability, and risk patterns into decisions and asks.
You will also manage the work like an operator, using a Kanban board to control intake, prioritize, limit WIP, expose blockers, and drive flow from idea to delivered outcome.
The ideal candidate blends strategic thinking, technical acumen, and executive storytelling. They can validate data sources and logic, anticipate leadership questions, and organize a steady cadence of deliverables that keeps governance predictable.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

1) Strategic enablement and governance materials

• Own the creation of executive and committee materials, including narrative decks, metric packs, back-pocket Q&A, and trace packs that tie every slide to a governed source of truth.
• Build and run an editorial calendar aligned to governance forums, ensuring version control, review gates, dry runs, and finalization milestones.
• Package operational themes (stability, availability, major incidents, problem trends, remediation progress) into decision points, clear asks, and documented outcomes.

2) Strategic thinking, insight, and decision support

• Synthesize complex operational signals into a coherent story, what is happening, why it matters, what leaders should do next, and what risk is carried if they do not.
• Identify leading indicators and patterns across incidents, problems, availability, and operational performance, then convert them into strategic recommendations and prioritized actions.
• Support quarterly and monthly narratives with quarter-over-quarter insights, trend drivers, and measurable impact framing.

3) Technical acumen and data credibility

• Partner with data engineering and technical SMEs to understand data lineage, definitions, refresh cycles, and quality constraints, so committee materials are defensible and audit-ready.
• Validate metrics and calculations end-to-end, including reconciliations, anomaly triage, and root-cause explanations for metric movement.
• Improve the reliability and efficiency of reporting pipelines by documenting logic, closing data gaps, and standardizing definitions.

4) Operating rhythm, action tracking, and follow-through

• Establish and maintain the rhythm-of-the-business for deliverables, weekly intake and release reviews, monthly performance packs, quarterly committee prep and follow-ups.
• Maintain decision logs, action trackers, and ownership clarity so leadership decisions translate into execution with visible progress.

5) Kanban execution management in Rally

• Run and continuously improve a Kanban board that manages intake, prioritization, sequencing, WIP limits