Small Business, Account Executive-Contact Center

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: A proven Small Business Account Executive contributor to join our dynamic - Contact Center Practice to address the strong demand we're seeing in the market.

To succeed in this role you must have experience in:

• Prospecting for NET new logo accounts and grow existing RingCentral account base within assigned territory

• Meeting with existing customers to up-sell existing engagements in addition to following up on past engagements

• Evangelize and educate with RingCentral sales team

• Communication of RingCentral value proposition to senior-level customer contacts

• Ability to proactively position the value of cloud solutions

• Coordination with RingCentral sales teams to develop Territory Strategy Plans, Account Strategy Plans and Opportunity Strategy Plans

• Work with RingCentral resources to develop & position the appropriate solution to fit the customer needs to include RingCentral Office / Call Center with Live Reports, RingCX with RingSense, RingCentral Contact Center, RingCentral Workforce Optimization

• Ability to act as a customer advocate within the RingCentral organization and advocate for RingCentral to customers

• Utilization of RingCentral sales process for identification, positioning and lifecycle management of opportunities

• Driving new revenue through customer acquisition in designated territory and named accounts

• Consistently strike / exceed quarterly & annual sales targets

• Partnering with the regional VAR's to effectively identify, engage and deliver new customers

• Owning strategy around funnel, pipeline, forecasting - owning GTM for respective patch

• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value-based selling

Desired Qualifications:

• Preferably 3-5 years of solid b2b sales experience

• Proven record of success for sales to large corporate accounts with longer sales cycles

• Experience in value based selling and ROI creation

• History of success in creating compelling events by building that vision for prospects

• 5 years of technology solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP, telephony)

• Extensive Call Center/Contact Center Experience

• Demonstrated sales record of obtaining / exceeding quota.

• Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process

• Success prospecting, engaging, acquiring net new logos

• Strong interpersonal skills, ability to convey and relate ideas to others

• Strong organizational skills

• Entrepreneurial flare - ability to learn and adapt quickly

• Vibrant and energetic attitude, willingness to perform and get things done

• Bachelor’s Degree or equivalent military and/or work experience

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preserva