Sr. Manager, Strategic Business Planning & Operations

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The Global Data Team
Data is the fuel that powers Visa’s future. The strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value of data on behalf of consumers, businesses, and communities is central to Visa’s success. Guided by Visa’s Data Values and a strong commitment to trusted data stewardship, Visa has a bold vision to accelerate and scale our data-related assets, businesses, and capabilities. 

Led by Visa’s Chief Data Officer, the Global Data Team drives high-impact, enterprise-wide initiatives related to data business strategy, critical investments, policy development, and commercial execution. Working closely with Product, Technology, the broader data community, and Visa’s global lines of business, the Global Data Team is advancing Visa’s data agenda with momentum and purpose. The Global Data Team is seeking enthusiastic leaders who are passionate about shaping the future of data around the world. 

The Sr. Manager, Strategic Business Planning & Operations, plays a critical role in enabling operational excellence across the Global Data Team. This role supports the execution of key business priorities, ensuring strong operational performance across Product and Technology scrum teams through rigorous business analysis, reporting, and governance. The role requires a high level of professionalism, leadership, and interpersonal skills to manage relationships with a wide variety of internal stakeholders.

The ideal candidate brings strong analytical, strategic and collaborative skills combined with meaningful operational experience and the ability to navigate a complex, matrixed organization. This role is an exciting opportunity to operate at the forefront of Data & AI innovation at Visa with direct exposure to senior Product and Technology leaders.

Key Responsibilities:

• Facilitate communication and collaboration across Product and Platform leads, ensuring seamless coordination and timely delivery
• Engage with key stakeholders across various levels of the organization to build and maintain strong relationships, ensuring alignment and support for critical data priorities
• Act as a trusted advisor to the Head of Business Planning and Operations, providing expert guidance on products, platforms, and data initiatives
• Lead internal tracking, monitoring, and reporting of key operational metrics for productivity and efficiency across Product and Technology teams
• Synthesize key information and develop internal presentations for the Global Data Leadership team related to business operations performance
• Demonstrate knowledge of product capabilities and technologies in a payments ecosystem and the ability to apply them in a wide range of situations from ideation to solution
• Develop internal communications to effectively convey operational goals, progress, and outcomes to relevant stakeholders
• Identify opportunities for continuous improvement in the Global Data Team practices and operations, fostering a culture of innovation and excellence
• Lead and manage special projects ensuring timely and successful completion

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Visa or payment industry experience with understanding of consumer card payment solutions

Product operations or business analytics experience with understanding of agile methodology

Exceptional written and verbal communication skills

Strong business acumen with demonstrated leadership capabilities

Strategic mindset, ability to see the big picture while managing the operational execution and ability to communicate complex concepts to a broad audience in an approachable way

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