Director, Global Security Operations

GIA physical security strategy invokes a comprehensive approach to safeguarding people, client valuables, assets, data/information, and operations from threats and unauthorized access.  Under the governance of Corporate Security, the Director of Global Security Operations will i.) design, establish, and maintain global physical security standards, ii.) facilitate global physical security operations, iii.) promote legal and regulatory compliance, and iv.) edify organizational capability via performance of the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Works closely with the Vice President, Real Estate Operations to develop and execute the global physical security strategy.
• Prepares, periodically reviews, and maintains global security policies, procedures, and post orders to facilitate a safe working environment.  In partnership with global Security Managers, certifies that appropriate controls are administered to detect, monitor, and evaluate physical security threats.
• Develops annual departmental budget and adheres to judicious spend of Institute funds.
• Partakes in recruiting, interviewing, hiring, onboarding, and training of new security officers.
• Oversees global security staff to support effective and efficient operations.  Evaluates personnel performance, provides coaching and mentoring, enables opportunities for professional development and promotion, and communicates positive reinforcement or discipline as necessary.
• Participates in corporate projects and advises on surveillance, access control, intrusion detection, alarm monitoring, and guard patrol as subject matter expert.
• Performs on-site inspections to verify security program quality, champion process improvement, and remediate identified deficiencies via corrective action.
• Conducts and/or organizes global security risk assessments, makes recommendations to mitigate threats and weaknesses, and compiles resulting findings.
• Liaises with the Safety function to develop, implement, and exercise emergency response plans.  Promotes emergency preparedness through methodical planning, training, and activity-based drills and simulations involving the Security team.  Identifies gaps in process and establishes remediation measures.
• Manages security incidents and crisis events.  Leads the Security team in emergency situations (e.g. fire, earthquake, active assailant, intrusion, breach, etc.).  Coordinates with relevant stakeholders to ensure timely recovery and restoration of normal operations.
• Undertakes and/or coordinates security investigations as appropriate and/or directed.
• Composes and delivers safety awareness training for employees, students, and contract staff.
• Provides personal protection for the Executive Leadership Team and Board of Governors.
• Verifies safety and security incidents are reported and managed, and publishes periodic analysis of trends and resulting recommendations.
• Facilitates cooperative working relationships with local law enforcement, emergency services agencies, and community organizations, as applicable.
• Manages the installation, maintenance, and upgrade of security hardware and applications, including CCTV cameras, badge readers, motion detectors, sensors, door contacts, alarms, cabling, access control, and video management systems.  Provides oversight of security integrator contract services.
• Governs access to premises and advises on authorization requests for restricted areas and/or classified material.
• Controls physical custody of master keys, maintains key records, and houses the electronic lockbox repository.  Prescribes opening and closing procedures by location in collaboration with global Security Managers.
• Serves as “on-call” company contact 24 hours a day, seven days a week.
• Implements physical and technical security standards that balance business objectives with determined risk, compliance, and cost effectiveness.  Sustains best practices for system access control, intrusion detection, and surveillance.
• Administers the technical and operational aspects of the Global Security Operations Center, including communication with international site holders and relevant law enforcement authorities.
• Complies with applicable federal, state, and local regulations and restrictions relating to company operations.
• Demonstrates pleasant disposition and demeanor, collegial collaboration with colleagues, and communicates calmly and effectively under pressure.
• Other duties as needed.

SUPERVISORY RESPONSIBILITIES

Directly supervises global Security Managers; conducts management duties in accordance with organizational policies and applicable laws.  Responsibilities include, but are not limited to, recruiting, interviewing, hiring, onboarding, and training new