Senior Account Executive

Packback’s mission is to empower every student to be fearlessly curious and find their unique voice.

These few words shape everything we do at Packback from the smallest decision to the largest. Over the last decade since our company’s founding, our team has seen first-hand the power of giving students intentionally designed spaces in their learning experience to be autonomous and curious. We have also seen the incredible benefits of using AI technology to shorten feedback loops and help students revise their work before they submit.

Packback is a pedagogy partner that uses technology as a “means to an end” to shorten feedback loops for students and instructors, improve writing and critical thinking skills, and cultivate student-centered, trust-based educational learning environments.

Who we are

Packback team members are passionate, mission-driven lifelong learners. Many of us spent time as educators in classrooms and have experienced first hand just how draining the day to day of educating can be. We have seen the gap between the most and least prepared students grow wider every year. The pressure to close that gap has once rested directly on our shoulders, and we understand the enormous cost of addressing that gap, and also not addressing that gap.

Some of us were intrinsically motivated students, the “teacher’s pets” who never want to stop learning. Some of us were the distracted or unmotivated students who wished their instructors would have adopted the pedagogy behind Packback. But all of us share a passionate commitment to our purpose.

How will you add value to the team?

As a Senior Account Executive you will be responsible for new business development and revenue growth, both setting appointments and driving appointments to deal closure in an assigned territory. Territory will include Universities in which Packback already has usage, and your responsibility is to drive usage from new faculty adopters. Additionally, territory will include a small pool of Universities with no Packback usage, and your responsibility is to drive adoptions with faculty users.

You have a strong competitive drive, a resiliency that allows them to learn from failure while always looking forward, an optimistic outlook that focuses on enjoying the journey and living the values of our organization, and a keen sense of curiosity to uncover every opportunity to drive growth for Packback.  

This is an inside sales role, but will require travel to campus at least twice per semester. Your territory will be schools located on the West Coast, so we are looking for folks who will work Pacific/Mountain time. 

What you'll do

• Heavy prospecting with a high daily volume of outbound calls and emails 
• Plan, organize, and prioritize engagements/opportunities to achieve sales targets 
• Use database tools to develop and maintain engagements/opportunities for each institution in your assigned territory
• Develop strategic plans for engagements/opportunities through resource management and internal collaboration
• Develop product knowledge and digital skills for sales calls, presentations, and delivery of our digital solutions
• Provide support for instructors on their implementation of Packback’s learning technologies/solutions
• Achieve sales targets by promoting Packback’s learning technologies/solutions
• Schedule engagements with decision makers (faculty) to identify needs, propose solutions, and establish relationships
• Partner with institutions and faculty to ensure successful implementation of Packback’s learning technologies/solutions

Qualifications

• At least 2 years of full-cycle sales experience, ideally within the EdTech industry
• Ideally you have experience selling directly to professors. Experience selling to teachers and other educational audiences is also valued
• Experience with technology use and implementation in an educational environment, such as Learning Management Systems and curricula
• A competitive drive and a track record of consistently achieving/surpassing sales goals
• You’re resilient - you take calculated risks and fail forward, always learning and growing from your setbacks
• A positive attitude and outlook on your work, and are a strong contributor to sustaining the culture of Packback
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