CERTIFIED MEDICAL ASSISTANT

Job Role Summary

Under the direction of a licensed clinical staff member, the CMA assists the providers of a health care site with the facilitation of client visits and procedures, routine laboratory tests, medication delivery, and referrals. The CMA will work hand-in-hand with the providers to achieve quality outcomes for the population of the practice site. Working with diverse populations, with varying language and cultural backgrounds, the CMA must be flexible and adaptive in providing continuity of care.

Essential Duties

Responsibility 1 (60%): Performs appropriate diagnostic procedures, treatment regimens, and administers injections and medications according to physician orders and/or MCPHD protocols and policies. This includes Primary Care, Pediatric and OB-GYN clients

1. Delivers clinic services as assigned. This includes obtaining vital signs (blood pressure, heart rate, respiratory rate, temperature, height, weight, O2 stat), blood draws for various testing, point of care testing (Hemoglobin/Lead tests, UA, UPT), counseling and education (under the direction of a licensed clinical staff member), referrals for needed services, TB testing, and medication follow-up
2. Administers vaccines in adolescent clinic. Vaccines are administered safely and accurately according to MPCHD and Immunization Dept. policies/procedures
3. Collects demographic information, health history, patient knowledge and beliefs, and extent of illness or health issues for follow-up and continuity of care
4. Delivers targeted, culturally appropriate information to help individuals and/or families to understand health promotion and disease prevention information, policies, regulations, and local code.
5. Adheres to applicable Occupational Safety and Health Administration (OSHA) standards, such as exposure to blood borne pathogens, toxic substances, airborne pathogens, or exposure to other hazards during routine assignments or assignments during public health emergencies
6. Directly involved in the teaching and mentoring of Medical Assistant students and new Medical Assistant hires
7. Responsible for ordering lab and medical supplies for the clinic
8. Main liaison between Action Health Center and IU labs for STI testing

Responsibility 2 (25%): Participates in the coordination of care to individuals and families who are members of a vulnerable population and/or high-risk groups. Collaborates with MCPHD departments, Indiana Department of Health (IDOH), and other community agencies to provide necessary services

1. Advocates on behalf of clients, families, or groups; participates in assessing and evaluating health care services to ensure that people are informed of available health department and community programs and services and assist in the utilization of those services
2. Collaborates in and contributes to individual, team, and departmental performance management, quality improvement and evaluation activities
3. Under direction of licensed medical care provider, assures labs and/or diagnostic services are completed and/or notifies clients that they are needed. Examples include but are not limited to (follow-up on abnormal labs, blood draws, and CLIA waived tests)
4. Make appropriate referrals to agencies/organizations for needed client services/supplies, per medical Provider orders
5. Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles, and physical abilities. Example of methods may be interpreters, language line, and group sessions, one-on-one
6. Inform, educate, and empower individuals and communities at risk regarding accessing health care and the benefits of personal well-being
7. Must be able to accept direction and work with other members of the team

Associated Job Duties

Responsibility 3 (10%): Documents patient assessment and intervention data in medical records. Uses established