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VP, Project Manager - Operational Risk Management (Hybrid)

Citi
United Statesfull_timeVerifiedPosted 16 Jul 2025
💰 $155,880/yr($103,920/yr$155,880/yr)

About the role

We are seeking a highly motivated and experienced Program/Project Manager to drive critical transformation initiatives within the Operational Risk Management (ORM) function. This role demands a dynamic professional who can lead by example, inspire teams, effectively manage complex, cross-functional projects, and will regularly interact with senior stakeholders ensuring alignment on project goals and objectives. The ideal candidate will possess a strong blend of project management expertise, risk management acumen, and exceptional interpersonal skills. A key aspect of this role is driving execution within the projects managed, ensuring they are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities:

  • Project Leadership: Manage large, multifaceted projects or multiple simultaneous projects, ensuring alignment with strategic objectives and business priorities.
  • Manage Execution Risks: Proactively identify and mitigate potential problems before they escalate. Track and resolve execution risks which do materialize to ensure projects stay on track and meet objectives.
  • Goal Ownership: Take ownership of project goals, fostering a shared sense of purpose and inspiring the project team to achieve outstanding results.
  • PMO Methodology: Apply best-practice PMO methodologies to develop comprehensive project plans that meet stakeholder needs, deliver desired outcomes within budget, and adhere to established timelines.
  • Reporting and Communication: Prepare, maintain, and submit clear, concise, and timely activity/progress reports, as well as accurate time recording/management reports.
  • Progress Tracking: Routinely track project participant progress against project goals, providing proactive support and guidance to ensure timely completion of tasks.
  • Adaptive Approach: Identify and adapt project approaches to align with the specific context and constraints of each initiative.
  • Continuous Improvement: Continuously improve individual and team skills through lessons-learned reviews at project completion.
  • Problem Solving: Recognize emerging issues or potential problems, articulate them clearly, and bring together the appropriate resources to develop effective solutions.
  • Stakeholder Engagement: Promote partner involvement by effectively communicating project status to senior management and clients.
  • Lessons Learned: Apply lessons learned from previous projects to enhance the effectiveness of future initiatives.
  • Communication: Clearly communicate project milestones, status updates, and potential customer escalation issues to all relevant parties.
  • Escalation and Change Control: Proactively follow established escalation and change control processes to manage project risks and issues effectively.
  • Management Reporting: Own and maintain all management reports related to assigned engagements.
  • Relationship Building: Foster positive working relationships across projects, cultivating trust and open communication among all stakeholders.
  • Industry Knowledge: Stay abreast of current industry trends and emerging technologies through professional associations, trade journals, networking, and ongoing training.

Qualifications:

  • Experience: 6-10 years of progressive project management experience, preferably within a complex, global financial institution.
  • Risk Management: Proven experience in risk management, including working on regulatory initiatives such as consent orders and MRAs.
  • Certifications: PMP certification preferred
  • Methodologies: Knowledge of industry-standard methodologies, including Agile and Waterfall.
  • Planning & Execution: Ability to develop project plans, manage individual deadlines, and achieve project goals effectively.
  • Metrics: Strong understanding of project metrics, including data gathering, reporting, trend analysis, and creation.
  • Problem Solving: Ability to identify issues and problems, generate solutions, and select appropriate alternatives using root cause analysis.
  • Scope Management: Expertise in managing project scope by assessing requirements changes, determining the impact on budget, time, and risk, and communicating effectively with stakeholders.
  • Client Management: Ability to manage client expectations, anticipate operational and tactical risks, track requirements and issues, remove barriers, and escalate issues as needed.
  • Technical Proficiency: Proficient in MS Office applications, MS Project, VISIO, and Adobe Acrobat Professional.

Education:

  • Bachelor's/University degree required; Master's degree p

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Company

Citi

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