People Operations Generalist

Job DetailsJob Location: CORPORATE - Atlanta, GA 30328Position Type: Full TimeJob Category: Human ResourcesUnder the direction of the Director of People Operations, the People Operations Generalist administers and executes People Operations programs, policies, and procedures with a strong emphasis on compliance, employee relations, leave management, and technical People Operations. This role serves as an operational partner for leadership and staff, ensuring consistent, compliant, and efficient People Operations practices across the organization.  

Compliance & People Operations Administration
Responsible for executing and supporting compliance initiatives to ensure adherence to federal, state, and local employment laws and regulatory requirements. Assists with compliance reporting and documentation, including EEO, OSHA, FMLA, ADA, wage and hour, benefits compliance, and internal policy adherence. Maintains accurate, audit-ready personnel records and supports internal audits and reporting requirements.  

Employee Relations & Terminations
Counsels managers and staff on People Operations matters, including performance management, conflict resolution, corrective action, and workplace concerns. Partners with leadership to document employee relations matters, conduct investigations as needed, and ensure consistent and legally compliant execution of disciplinary actions and terminations. Provides guidance on best practices and risk mitigation.  

Leave Management
Administers employee leave programs, including FMLA, ADA accommodations, workers’ compensation coordination, and other applicable federal and state leave programs. Ensures accurate tracking, documentation, communication, and compliance throughout the leave lifecycle.  

People Operations & Technical Support
Maintains the integrity of People Operations’ systems and employee data, including HRIS updates, personnel files, reporting, payroll coordination, and benefits administration support. Compiles, tracks, and analyzes People Operations data to support operational decision-making and compliance reporting. Identifies technical or process improvement opportunities and recommends solutions.  

Onboarding & Recruiting Support
Supports onboarding and recruiting efforts as needed, including assisting with new hire documentation, orientation logistics, background checks, job postings, and applicant tracking. Provides administrative and operational support to ensure a positive and compliant onboarding experience but does not serve as the primary lead for recruiting or onboarding strategy.  

Clinic Partnership & Visibility
Maintains a consistent presence within clinics to build strong, trusted relationships with physicians, clinic leaders, and employees. Serves as an accessible People Operations resource in the field, proactively addressing concerns, reinforcing policies, and supporting operational needs. Regular local travel to clinics throughout the Atlanta area is required. Ensures confidentiality of sensitive employee information and demonstrates sound judgment in handling complex and sensitive matters. Supports leadership with projects, reporting, investigations, and data analysis. Demonstrates strong time management, organization, and the ability to manage multiple priorities independently in a fast-paced environment. Participates in professional development activities to maintain knowledge of current employment laws, People Operations best practices, and regulatory updates. Performs other duties as required.
QualificationsRequired Minimum Education:            Bachelor’s Degree, preferably in HR field of study. 

Required Minimum Experience:          3-5 years in an HR/People Ops Generalist or Business Partner role 


A combination of education, training, and experience that demonstrates the following knowledge, skills, and abilities: 
Strong internal customer focus with a professional, approachable, and service-oriented demeanor. 
Demonstrated experience in employee relations, including investigations, corrective action, performance counseling, and compliant termination practices. 
Working knowledge of federal, state, and local employment laws, including FMLA, ADA, wage and hour regulations, and other applicable compliance requirements. 
Experience administering leave management programs, including FMLA, ADA accommodations, and workers’ compensation coordination. 
Strong attention to detail; ability to maintain accurate, audit-ready documentation and confidential records. 
Ability to interpret, apply, and consistently enforce organizational policies and procedures. 
Strong organizational and time management skills with the ability to manage multiple priorities independently in a fast-paced, multi-site environment. 
Demonstrated technical proficiency in People Operations, including HRIS systems, payroll coordination, benefits administration support, and reporting. 
Ability to build strong, tr