Outreach Coordinator - 10K Small Businesses Program

This is a grant funded position with funding secured through June 30, 2026.

SCOPE OF WORK: The Outreach Coordinator has the lead role in generating a strong pipeline of qualified and eligible business applicants for each of two cohorts annually to the grant-funded Goldman Sachs 10,000 Small Businesses program. The Outreach Coordinator will also work collaboratively to manage and execute the national alumni program for small business owners who have graduated the program in their market. The Outreach Coordinator reports to the Program Administrator.

Accountabilities:

• Generate an applicant funnel to meet or exceed the number of businesses required by the grant in each of 2 cohorts annually.
• Utilizing multiple methodologies, develop and execute a comprehensive outreach and marketing plan in order to attract a robust consistent pipeline of interested and eligible businesses to the program. Works closely with the Goldman Sachs recruitment partner, and other 10KSB team members in ensuring an effective recruitment strategy, consistent with the funder’s guidelines.
• Track ROI of tactics, events and specific strategies employed.
• Manage the recruitment process for each cohort, including follow-up and continual contact with interested applicants to get them to full completion of all stages of the application process.
• Develop and effectively manage relationships with key regional stakeholders in the entrepreneurship ecosystem who can contribute to the success of the program by promoting 10KSB to their eligible constituents.
• Identify regional networking events, venues, and activities targeting small businesses.
• Implement the national alumni program for local graduates of 10,000 Small Businesses as designed and advised by the Goldman Sachs Foundation and the national program partner for the alumni program, Babson College.
• Build relationships with program graduates and stay informed and document updates to their businesses (including but not limited to: news, awards, press, challenges, and location/contact information changes). Proactively reach out to alumni to learn about their businesses and any updates and document those updates in the program CRM.
• Assume the lead responsibility for the multi-faceted system of data collection and reporting on alumni including the alumni measurement and evaluation (M&E) diagnostics as well as other surveys and research/requests for information. This involves adhering to a lockstep outreach and communication process to drive response rates to alumni M&E surveys. Keep accurate records of alumni program goals and outreach efforts in accordance with national program guidance.
• Assist the Program Administrator and team with Identify, cultivate, and support the alumni ambassadors (volunteer leaders of the alumni program), ensuring each cohort has at least one ambassador and that all are supported in their role.
• Assists in administration of Alumni program including Planning, promoting, and overseeing the successful execution of the alumni continuing education programming (e.g. local meet-ups, clinics, and one-year reunions) including meeting or exceeding attendance and evaluation benchmarks with the support of other members of the program team.
• Attend select modules of the program to meet and network with program participants (future alumni) including to present and answer questions