Manager Field Operations - Fleet Services

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Job Description:

Summary
With a focus on the Truck Maintenance facilities and processes, the Field Operations Manager II provides leadership that ensures standardization and execution of maintenance processes and achievement of business objectives across multiple branches within his/her business unit.

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Essential Functions

• Evaluate, coach and develops others on best practices regarding maintenance management within business unit
  Overall responsibility for performance management within maintenance teams

• Leads multiple Operations Managers to achieve and implement all aspects of operations management.

• Support, communicate and implement all corporate initiatives.
  Support, communicate and ensures compliance with all Federal, Provincial and local regulations.
  Support, communicate and ensure compliance with all corporately mandated policies, procedures and processes

• Measure, track and perform on-going analysis to ensure process and financial objectives are met.
  Accountable for key maintenance measurements and results across his/her business unit or branches
  Accountable for all maintenance related assets, cost and control

• This role is critical as liaison for maintenance in maintaining on-going relationship, problem resolution in the sales process

• Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Effective leadership skillsStrong leadership and communication skills

• Builds and manages effective teamsBuilds and manages effective teams

• Ability to influence internal and/or external constituentsStrong interpersonal skills with the ability to influence and persuade others (internal and external)

• Aptitude to learn a new business and systemsReceptive to change – change agent

• Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlinesMust possess strong organization and delegation skills

• Experience working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required

• Experience with Fleet Management Software required

• Experience using Microsoft word and excelintermediate required

• Maintenance and Technical experience in a shop environment preferred

Qualifications

• H.S. diploma/GED required

• Associate's degree preferred

• Bachelor's degree preferred

• Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role required.

• Five (5) years or more leadership experience required.

Travel
50-75%

DOT Regulated
No

#LI-RL   #INDexempt   #FB

Job Category

Compensation Information: