Teammate Success Coach, Carolinas Medical Center

Department:

14206 Enterprise Corporate - People & Culture Workforce Development

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

8a-5p. This hybrid role requires on-site work at Carolinas Medical Center up to four days per week, Monday through Friday, with occasional weekend hours as needed.

Pay Range

$33.05 - $49.60

Major Responsibilities

• Provides one-on-one coaching to teammates, supporting career exploration, goal setting, and development planning
• Assists teammates in navigating internal training, educational programs, and available resources to support their career goals
• Maintains an active coaching caseload, ensuring timely and responsive support for assigned teammates
• Collaborates with internal departments and external partners to connect teammates with relevant training, certification, or advancement pathways
• Supports onboarding and orientation for teammates entering workforce development programs or upskilling initiatives
• Tracks coaching interactions, outcomes, and goals, contributing to data reporting and continuous improvement
• Identifies and helps address barriers to career mobility, including connection to wraparound support services as needed
• Promotes a culture of growth and opportunity, fostering inclusive support for teammates from diverse backgrounds

Education (minimum education level and field of study)

• Bachelor’s Degree in Human Resources or related field

Work Experience

• Typically requires 2 years of experience in coordinating community or corporate training programs, showing demonstrated success in Workforce Development, Human Resources, public and private entities, schools and/or churches.

Knowledge / Skills / Abilities

• Working knowledge of career development principles, coaching practices, and workforce development resources
• Strong interpersonal and communication skills, with the ability to build trust and rapport with individuals from diverse backgrounds
• Ability to support teammates in identifying career goals and navigating available training, education, and development pathways
• Organizational and time management skills, including the ability to manage a caseload and maintain accurate records
• Proficiency in Microsoft Office Suite and related technology tools, with the ability to learn new systems as needed
• Problem-solving and critical thinking skills, with the ability to assess needs and connect individuals to appropriate resources
• Ability to work both independently and collaboratively, contributing to a supportive and team-oriented coaching environment

Physical Requirements and Working Conditions

• This position requires travel to market and regional locations across the Advocate Health geographical footprint for relevant meetings and events.
• This position requires 25 – 30% travel, therefore, will be exposed to weather and road conditions. 
• Operate all the equipment necessary to perform the job.
• Exposed to a normal office environment.

DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care exp