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SH
Senior Customs Broker Management Specialist I
SHEINUnited States, United Statesfull_timeVerifiedPosted 19 Sept 2025
About the role
Job Responsibilities
• Coordinate all aspects of the importation process, including tracking, documentation
• Manage import workflows to ensure timely and efficient deliveries.
• Communicate and collaborate with freight forwarders, customs brokers, warehouses, and carriers to troubleshoot shipment delays and exceptions.
• Ensure complete and accurate import documentation, including but not limited to: Commercial Invoices, Bills of Lading, Entry Summaries (CBP Form 7501), and Customs Declarations.
• Audit 100% of import entry transactions to verify data integrity and regulatory compliance.
• Maintain updated knowledge of U.S. Customs regulations, including T86, T01 processes, and applicable PGA requirements.
• Identify and escalate discrepancies related to invoices, documentation, or shipment delays.
• Ensure timely data entry and accuracy in TMS (Transportation Management System).
Job Requirements
• Bachelor’s degree in International Trade, Logistics, Supply Chain, or related field.
• Minimum 3-5 years of experience in import operations, customs brokerage, or international logistics.
• Familiarity with U.S. import procedures, HTS classification, and CBP entry processes.
• Strong attention to detail, problem-solving, and time management skills.
• Proficient in Microsoft Excel and able to work in fast-paced environments.
• Experience working with freight forwarders, customs brokers, or TMS platforms.
• Working knowledge of import models (e.g., T01) or T86 shipments is a plus.
• Familiarity with customs automation systems, EDI/API processes, or CBP compliance tools.
• Licensed Customs Broker or working toward the license is a strong plus.
• Mandarin and English bilingual is a strong plus.
• Up to 30% business travel
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
• Coordinate all aspects of the importation process, including tracking, documentation
• Manage import workflows to ensure timely and efficient deliveries.
• Communicate and collaborate with freight forwarders, customs brokers, warehouses, and carriers to troubleshoot shipment delays and exceptions.
• Ensure complete and accurate import documentation, including but not limited to: Commercial Invoices, Bills of Lading, Entry Summaries (CBP Form 7501), and Customs Declarations.
• Audit 100% of import entry transactions to verify data integrity and regulatory compliance.
• Maintain updated knowledge of U.S. Customs regulations, including T86, T01 processes, and applicable PGA requirements.
• Identify and escalate discrepancies related to invoices, documentation, or shipment delays.
• Ensure timely data entry and accuracy in TMS (Transportation Management System).
Job Requirements
• Bachelor’s degree in International Trade, Logistics, Supply Chain, or related field.
• Minimum 3-5 years of experience in import operations, customs brokerage, or international logistics.
• Familiarity with U.S. import procedures, HTS classification, and CBP entry processes.
• Strong attention to detail, problem-solving, and time management skills.
• Proficient in Microsoft Excel and able to work in fast-paced environments.
• Experience working with freight forwarders, customs brokers, or TMS platforms.
• Working knowledge of import models (e.g., T01) or T86 shipments is a plus.
• Familiarity with customs automation systems, EDI/API processes, or CBP compliance tools.
• Licensed Customs Broker or working toward the license is a strong plus.
• Mandarin and English bilingual is a strong plus.
• Up to 30% business travel
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
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