Initial Posting Date:

07/24/2026

Application Deadline:

08/09/2026

Agency:

Secretary of State

Salary Range:

$7,216 - $11,720

Position Type:

Employee

Position Title:

County & Customer Support Manager (Business Operations Manager 1)

Job Description:

LOCATION: Salem, OR

In-state remote work is available for this position with supervisor approval.

See definition and requirements of remote work for the Oregon Secretary of State’s Office: Remote work with the Secretary of State’s Office

SALARY:

$7,216 - $11,720/per month Non-PERS Rate

$7,649 - $12,424/per month PERS Rate

WHAT YOU WILL DO:

We are recruiting for an individual to join our Elections division.

In this role you will serve as a key member of the Elections Division management team. You will oversee all aspects of the Division’s work supporting Oregon’s 36 county elections offices, ensuring counties receive consistent, accurate, and timely guidance related to voter registration, election management, election management systems, interpretation of statutes and rules, and implementation of statewide procedures. You will also oversee the Division’s voter service operations. 

The duties of this position are accomplished by, but not limited to:

• Managing a team of people with diverse skillsets and levels of experience. 

• Coaching and providing feedback on performance and work products.

• Providing guidance about policy implementation, procedures, and processes. 

• Interpreting and applying state and federal laws, administrative rules, policies, and procedures.

• Providing oversight, guidance, and subject matter expertise on a variety of election technology solutions including voting systems, ballot sorting equipment, voter registration technology, and election management systems.

• Collaborating with counties and internal partners to evaluate system, operational, and process needs.

• Providing day to day support to counties and assist them in responding to public inquiries and resolving complex voter registration or election management issues. 

• Overseeing a robust public facing customer support program that provides Oregonians with timely, accurate, and clear information on voter registration and election processes.

• Overseeing and managing contracts and vendor performance. 

For explicit duties, please request a copy of the position description from HR.SOS@SOS.oregon.gov.

If this recruitment is of interest to you, we suggest you also check out this one: Elections Program Manager

TO QUALIFY:

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed.  We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background.  We would encourage you to apply, even if you don't meet every one of our desired qualifications listed.