Sr. Product Manager - Technical

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The FX product team is seeking an experienced Technical Product Manager to help drive the FX product roadmap and PayPal's cross-border strategy. In this role, you will work closely with business unit counterparts, product functional teams, engineering, finance and cross-functional stakeholders globally to establish requirements that deliver high-quality products. You will enable PayPal to build, refine and scale currency conversion experiences to shape the future of payments!

Job Description:

Responsibilities

• Drive innovation and ideation discussions with partners, product requirements definition, deliverables planning and execution.
• Ensure product vision and requirements are defined globally, with long-term and scale in mind.
• Make tradeoff decisions based on technical and business insights.
• Write clear, detailed and thorough specifications and user stories for complex features, functionality and products.
• Collaborate with a large global team across Product Management, Engineering, PMO, and different business functions for development and integration of FX product-related capabilities
• Partner with FX Treasury to continue expanding FX platform capabilities and identify opportunities to develop new FX products
• Partner with Go-to-Market team on launching new products capabilities and expanding existing capabilities
• Clearly solicit feedback and distill vision, strategy, product benefits and results to our internal customers.
• Monitor impact of product features and key metrics
• Troubleshoot product issues and answer product questions – be an FX Product ‘expert’.

Job Requirements

• Experience in foreign exchange management, Payments, Pricing or cross-border e-Commerce is ideal.
• Experience working on technical API definitions and platform product management is desired
• Experience with Agile development as a product owner for a scrum team, design thinking and customer centric approach is preferred.
• "Driving capabilities" - taking initiative, persevering through challenges, constantly pushing toward clarity and delivery while balancing the need for great collaboration, driving consensus and delivering in a matrix organization with multiple stakeholders.
• Strong writing skills and ability to converse with technical and non-technical personnel fluently, articulating complex business factors, progress, issues and recommendations in a concise manner to all levels and functions.
• Strong analytical ability, attention to details and data-driven decision mak