Reporting Analyst Task Lead

Reporting Analyst Task Lead

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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Although not a managerial role, the Reporting Analyst Task Lead’s responsibilities include directing a team of professionals with varying skills who conduct Incident/Maintenance analysis, review of systemic activities, and reporting/data capturing methods, including day-to-day operational and administrative activities. The team will also develop analysis and reporting capabilities, prepare reports, prepare SOPs, CONOPs, and other duties as assigned. They will also monitor performance and quality control plans to identify improvements. The Task Lead will coordinate with IO Leadership on managerial tasks, to include: time card completion, leave coordination, performance reviews, disciplinary actions, and any relevant managerial tasks.

 Job Duties & Responsibilities:

• Provide direction to a team of professionals with skills comprised of subject matter experts, process coordinators, research analysts, and others as needed.
• Facilitate interaction between the Integrated Operations team and other departments to foster positive communication throughout the organization and the different Program teams (SAaaS, MSI, SSI)
• Be an Integrated Operations representative to all Program governance boards as needed(to include, but not limited to: DOM, SMIR, EPF, JCEF)
• Develop policies and procedures to support a repeatable customer-oriented service
• Provide metrics and statistical data illustrating performance improvement.
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement data collection processes, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
• Support Problem Management Board facilitation
• Support Major Incident management, organizing, coordinating and leading technical exchange meetings to find and implement resolution.
• Coordination with NOS leadership acting as a POC and fulfilling liaison functions.
• Develop process improvement plans based on leadership direction and expectations.
• Coordinate with CACI and NOS peer groups to perform joint process planning and collaborative efforts in the areas of incident management, NOC operation, and Software tool enhancement
• Collaborate with IO Leadership on managerial tasks, including time card completion, leave coordination, performance reviews, disciplinary actions, and any relevant managerial tasks

You'll Bring These Qualifications:

• Excellent leadership and communication skills
• Proven working experience as a data analyst or business data analyst
• Technical expertise regarding data models, data mining
• Knowledge of statistics and experience using statistical packages for analyzing data sets (Excel, SPSS, SAS etc)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at report writing and presenting findings

These Qualifications Would Be Nice To Have:

• ITIL V4 Foundations Certification
• Four year degree or higher

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Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, reti