Consultant - Digital Delivery, Total Rewards

Requisition ID  

18759

Country   Thailand Location type   Hybrid State / Province   Krung Thep Mahanakhon (Bangkok City   Bangkok About us  

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. Korn Ferry works with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people. Our 10,000 colleagues serve clients in more than 50 countries.

Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Sales and Service
• Total Rewards

Our comprehensive talent suite leverages a combination of proprietary talent IP, talent data, analytics and insights to help customers understand their workforce and existing talent gaps, and deliver targeted talent interventions at scale using HR technology.

Job description  

Within the total rewards solution, Korn Ferry Digital offers Korn Ferry Pay, a powerful tool that transforms compensation data into actionable insights. Korn Ferry Pay helps organizations manage their rewards programs to ensure fairness, competitiveness, and alignment with company policies. The platform's data visualization capabilities make analysis easy and efficient, reducing time-consuming manual tasks and freeing up resources to focus on strategic initiatives. The growth of KF Digital in this area is driven by our ability to provide organizations with the tools they need to optimize their compensation strategies and achieve their business goals.

OPPORTUNITY TO ENHANCE YOUR CAREER - It’s about exceeding your potential.

The Associate Consultant/ Consultant develops, communicates, and implements salary survey data for the inclusion of base pay, bonuses, and incentives in Korn Ferry’s globally leading rewards benchmarking database. The Associate Consultant will work on reward related projects linked to the Korn Ferry Digital product suite, while collaborating with seasoned practitioners and commercial colleagues to deliver product services and solutions that meet and exceed client expectations.

Typically delivering products and services across our portfolio to a group of clients (existing or new) that assists HR and line managers to effectively support recurring HR processes in their organization. Mainly working around Pay & Reward products and services but is expected to work also in other product categories if needed. The role exists to both build and maintain client relationships that deliver profitable renewal, yield, or new business. The role holder will deliver standard or customized work across pay products and support clients in training & implementation of products.

KEY RESPONSIBILITIES

• Typically works with clients across sectors.
• Manages relationships with assigned clients during the delivery period of a product or service. Typical delivery period spans from weeks to over a year and requires collaboration with 2-4 stakeholders (both internal and external)
• Follows processes to increase client satisfaction amongst the assigned accounts. Take action to improve client satisfaction if necessary.
• Delivers products & services of various complexity to customers while following standardised protocols. Will be expected to be able to describe and enable clients with more complex applications of these products during client interactions.
• Is expected to be able to deliver presentations, workshops and client training around product and services.
• Has shared responsibility of the creation, renewal, and maintenance of the reward database in the assigned country.
• Maintains ongoing relationships with assigned customers and achieves high renewal rates and creates opportunities for yield by understanding client needs and requirements and using this knowledge proactively in collaboration with commercial colleagues.