Locksmith Team Leader

Capitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) has embarked on an unprecedented period of expansion. USC is now poised to take its place as the preeminent research institution of the 21st century and we are looking for skilled, motivated professionals to help forge the future of higher education.

The USC department of Facilities Planning and Management (FPM) – Lock Shop is seeking a Locksmith Team Lead to join its team.

THE WORK YOU WILL DO:

The Locksmith Team Lead is responsible for serving as a Trades Specialist, Lead performing advanced shop procedures in one of the following programs, (fire, life, safety systems, high voltage distribution systems, and electrical repairs; steam distribution and boiler repairs; plumbing systems; AC systems; Lock Shop Program). Has responsibility for oversight and coordination of trades personnel within a shop/team. Assists supervisor on a variety of mechanical trade specialty procedures and compliance programs. Assigns tasks, schedules work

locations, and monitors assigned areas and activities. Coordinates work of employees, including trades, non-trades, and contractors, and provides general project management for assigned projects. Assists supervisor with training and guidance to ensure that high standards of quality, service, and customer satisfaction are maintained. May assume leadership role in the absence of supervisor as assigned and/or designated. Supervise work of personnel; Train, distribute work, and monitor team. Team Administrator for Locksmith Training Program. Schedule and assign work for the Team. Coordinate with customers. Acquire and share specialized skills. Monitor and document team performance.

The Locksmith Team Lead:

• Coordinate established training for Locksmith Trainees, and assist in the documentation of tasks performed by them for completion of training objectives.

• Provides team leadership and guidance to trade journeymen and other personnel, including contractors. Assigns and oversees work of assigned team. Sets Priorities and timelines. Provides feedback on performance, disciplinary actions, promotions, etc. Ensures timely completion within cost and quality constraints.

• Trains and assists employees in a variety of skills and tasks. Identifies additional training or defines needs for new or continuing training that would benefit employees.

• Performs advanced/specialty procedures. Assists supervisor in project management and coordination of compliance, regulatory testing, and preventive maintenance projects.

• Coordinates activities of trade employees and other personnel to ensure timely and cost-effective job completion.

• Interprets rules, regulations, policies, and procedures. Ensures compliance and implementation of city and state building codes and provides for the safety of employees throughout duration of projects.

• Identifies and reports need for maintenance, replacement and/or repair. Purchases materials and services as needed.

• Oversees quality of workmanship of outside contractors.

• Assists in the preparation and maintenance of records, reports and correspondence as required.

• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

• In the event of an emergency, the employee holding this position is required to “report to duty” in accordance with the university’s Emergency Operations Plan and/or the employee’s department’s emergency response and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts and mobilize other staff members if needed.

The work schedule for this position is Monday through Friday 6:30 a.m. to 3:00 p.m.; however, work schedules may change at any time to accommodate business needs.

PREFERRED QUALIFICATIONS:

Candidates for the position of Locksmith Team Lead meet the following preferred criteria:

• Associate's degree

• 7 years of specialized/technical training

• 10 years Locksmith experience in a University or similar setting

• Proven track record of consistently achieving exceptional outcomes, as demonstrated through strong performance review

MINIMUM QUALIFICATIONS:

Candidates for the position of Locksmith Team Lead must meet the following minimum qualifications:

• Hig