Director, Trial Site & Participant Engagement Group Lead

Company Description

Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion.

Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career.

Recognitions

 

Consistently Ranked Science’s Top Employer

Insmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That’s why we’ve been named the No. 1 company to work for in the biopharma industry in Science’s Top Employers survey for four years in a row.

 

  

 

 

A Certified Great Place to Work®

We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma™, Best Workplaces in New York™, PEOPLE® Companies That Care, Best Workplaces for Women™, Best Workplaces for Millennials™, and Best Medium Workplaces™ lists.

  

 

Overview

The Director, Clinical Trial Site Engagement and Participant Insights (CTSEPI) is a member of the Clinical Program Optimization and Innovation (CPO&I) team within the Development Operations (Dev Ops) organization. The Director, CTSEPI will play a crucial role in assessing site & participant burden of Insmed clinical trials and working cross functionally on mitigations strategies. This work will support our goal of establishing and fostering relationships with clinical trial site staff and enhancing clinical trial participant support and engagement. This position involves working closely with clinical trial sites and internal teams to ensure smooth trial operations and high levels of site and participant satisfaction. The role will partner with the Head of CPO+I to create the vision and strategy for this newly created function, ensuring it is centered around the needs of our clinical trial sites and participants. The primary focus for the role will be to facilitate deepening of the Insmed relationships with our clinical trial sites in an aim to enhance their experience when participating in an Insmed clinical trial. Additionally, there will be an expectation for the role to provide “white glove” service to our clinical trial sites by actively listening to their needs, responding to their requests, and proactively identifying future opportunities for support. At the site-level, this role will build trust, garner insights, resolve trial-related issues, and facilitate communication with an aim to alleviate site burden and accelerate participant recruitment to ensure Insmed and our clinical trials stand out in the pool of Sponsors the sites work with. The Director, CTSEPI will elevate Sponsor/Clinical Site collaboration by building direct relationships with the Investigators, Research Coordinators, and other clinical site staff, encouraging transparent communication and optimizing the execution of our clinical trials on a global level. At the clinical trial participant-level, this role will work in a blinded fashion to solicit insights, establish avenues for provision of feedback, and engage participants before, during, and after they participate in an Insmed clinical trial. The Director, CTSEPI will ensure participant feedback is communicated to the clinical study team (CST) for consideration during the design and execution of Insmed clinical trials with the aim to make participation in an Insmed clinical trial a positive experience. Identifying lessons learned and best practices and working to incorporate them into our clinical trial operations prospectively will be an important aspect of this Role. To avoid duplication of effort and streamline site interactions, this role will work with other internal and external site facing stakeholders/collaborators to coordinate interactions and define roles and responsibilities. In support of this work, the role will establish and manage a master site interaction database to document interactions and capture key discussions points. The database will be made available to study team members and key internal stakeholders e.g., Medical Affair