Learning & Development Specialist I

City/State

Virginia Beach, VA

Overview

Work Shift

First (Days) (United States of America)

 L&D Specialists help plan, conduct, and administer programs that train employees and improve their skills and knowledge.

L&D Specialists responsibilities include but are not limited to:
- Assess training needs through surveys, interviews with employees, or consultations with operational leaders
- Design and create training manuals, online learning modules, and course materials
- Review training materials from a variety of sources and choose appropriate materials
- Deliver training to employees using a variety of instructional techniques including virtual instructor led
- Assist in the evaluation of training programs
- Perform administrative tasks such as scheduling classes, setting up systems and equipment, and coordinating enrollment

For Contact Center/Trainer Positions:  Required to actively assist with call volumes especially during annual enrollment.

2+ years experience in either claims, contact centers, provider relations, enrollment, system administration or related healthcare field preferred. 2+ years of training experience required.

Must possess ability to create clear & concise presentations and possess excellent presentation skills.

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. 

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. 

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Keywords: Talroo-Allied Health, Monster, Indeed

Job Summary

L&D Specialists help plan, conduct, and administer programs that train employees and improve their skills and knowledge.

L&D Specialists responsibilities include but are not limited to:
- Assess training needs through surveys, interviews with employees, or consultations with operational leaders
- Design and create training manuals, online learning modules, and course materials
- Review training materials from a variety of sources and choose appropriate materials
- Deliver training to employees using a variety of instructional techniques including virtual instructor led
- Assist in the evaluation of training programs
- Perform administrative tasks such as scheduling classes, setting up systems and equipment, and coordinating enrollment

For Contact Center/Trainer Positions: Required to actively assist with call volumes especially during annual enrollment.

2+ years experience in either claims, contact centers, provider relations, enrollment, system administration or related healthcare field. Must possess ability to create clear & concise presentations and possess excellent presentation skills.

Qualifications:

ALD - Associate's Level Degree

Healthcare, Training

Skills

Communication, Critical Thinking, Instructing, Microsoft Office, Speaking, Technology/Computer, Technology Design, Writing

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.