Mgr, Tech Prod Mgmt

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

As an SAS Platform Administrator, you will own the configuration, operation, and continuous improvement of EOHS vendor-hosted applications. This role is responsible for translating business needs into scalable system configurations, ensuring platforms are reliable, compliant, and optimized for end-user experience. You may work directly with EOHS business teams, technology partners, and vendors to administer platform capabilities, manage configurations, conduct high-quality analysis and support ongoing system evolution.

This role is intentionally highly collaborative and execution focused. Success in this role requires hands-on platform expertise, strong operational ownership, and the ability to iteratively configure and refine system behavior based on real-world usage. In addition, you will validate configuration approaches, and align on how systems function, behave, and are experienced by users. Work is progressed through continuous partnership, guided design direction from EOHS technology leaders, and iterative configuration.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Platform Administration & Configuration

• Administer and configure EOHS SaaS platforms across intake, configuration, testing, and deployment
• Own system configurations including workflows, business rules, forms, permissions, and logic
• Partner with vendors to implement platform capabilities and resolve configuration issues
• Ensure platform stability, performance, and scalability across environments
• Maintain configuration consistency and adherence to enterprise standards
• Document system configuration and other work associated with solutions built

Configuration Design & Workflow Enablement

• Interpret EOHS workflows and operational needs to design effective system configurations
• Translate requirements into configuration-ready logic, rules, and workflows
• Align business needs with platform capabilities and constraints
• Validate configurations through testing and user feedback

Platform Operations & Continuous Improvement

• Identify opportunities to improve platform performance, usability, automation, and utilization of AI solutions
• Support release management, configuration governance, knowledge, documentation, and change control processes
• Leverage enterprise AI and automation tools to streamline platform operations
• Contribute to configuration standards and reusable implementation patterns

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Pro