Director, Cyber and Tech Risk Execution

Director, Cyber and Tech Risk Execution

Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management.

Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.

For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO.

Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.

Role Summary:

As a Director of Cyber and Tech Risk Execution, you will play a fundamental role in supporting and guiding the first line with the practical application of our Risk Levelling Program. The program has been created to ensure Tech and Cyber risks are consistently defined and measured, leading to meaningful data that drives action to mitigate risk across the entire organization. You will be a risk expert who has proven abilities to influence across all layers of the organization, known for your ability to get things done in the right way and at the required pace, your ability to flex your approach and provide innovative solutions to complex problems will be a key part of the role.  Alongside this, you will be guiding and mentoring our Senior Risk Managers within the RAPID team, demonstrating model behavior covering risk expertise, and multi-faceted stakeholder influence, whilst delivering against Enterprise-wide targeted deadlines. 

In addition to leading the core program you will have responsibilities to provide support to Divisions, providing counsel on risk assessment and treatment options based on Line of Business and enterprise risk appetite. 

You will have a strong knowledge of technology/cyber risk, industry, and regulatory trends, paired with strategic thinking, and possess an intellectually curious nature, with an ability to thrive in undefined problem spaces. 

Responsibilities:

• Influence executives across the Lines of Business to take accountability for complex (and sometimes sensitive) technology and cyber risks

• Execute the Risk Leveling program across centralized and decentralized divisions

• Leverage leadership experience and executive influencing skills to raise the level risk maturity

• Constructively debate issues and connect the dots across various assessments (typically includes risk and control self-assessments, critical business process-level assessments, assessments of new initiatives, scenario analysis, challenge of risk acceptances, etc.)

• Identify opportunities to influence risk-taking strategies and ensure that aggregate risk is understood

• Demonstrate robust risk management oversight in supporting various internal audits and regulatory exams

• Mentor and develop associates to meet their professional development goals

• Maintains a broad, expert understanding of technology risk frameworks, has innate ability to leverage these frameworks in risk identification processes

• Effectively communicates and demonstrates subject matter