Brand Experience Manager- Jimmy John's

We are looking for a seasoned, strategic, and highly motivated Brand Experience leader to help shape and drive the end‑to‑end Jimmy John’s brand experience across channels, touchpoints, and initiatives. This role is designed for a manager-level professional who brings strong ownership, independent judgment, and the ability to lead complex workstreams that deliver meaningful business impact. 

The Brand Experience Manager is a key contributor within Jimmy John’s fast‑paced, growth‑oriented culture and plays a critical role in driving sustained sales and brand growth for both the brand and franchisees. This individual is expected to operate as a hands‑on leader - setting direction, influencing cross‑functional partners, and motivating teams to deliver against long‑range growth objectives. 

More specifically, this role is responsible for leading the identification, development, and execution of strategic growth initiatives that enhance the Jimmy John’s brand experience. These initiatives may span the full ecosystem, including menu and culinary innovation, delivery and digital experience, loyalty, promotions, ecommerce, and pricing. The Manager will work closely with the Director of Brand Experience Strategy and serve as a primary point of integration across Inspire Brands’ shared services teams. 

*This position is required onsite 4 days per week, typically Monday- Thursday

Supervisory Responsibilities:  

• May provide informal leadership, mentorship, and day-to-day guidance to Associate Managers or junior team members 

• Leads cross functional teams and external partners without direct authority 

Qualifications: 

  
Education:  

• Minimum: 4 yr degree in business, marketing, economics, engineering, or a related field (MBA preferred).  

Professional Experience:  

• Minimum: 5+ - 8 years of experience in brand marketing, brand experience, strategy, consulting, or related discipline 

• Experience leading complex, cross‑functional initiatives with measurable business outcomes 

Essential Duties and Responsibilities: 

• Owns and leads brand experience roadmaps for the discovery, testing, and launch of high impact growth initiatives aligned to long range plan (LRP) sales targets 

• Partners closely with the Director to shape strategic priorities while independently driving execution and outcomes 

• Leads cross functional workstreams across Brand, Supply Chain, Culinary, Category Management, Integrated Marketing Communications, Customer Marketing/Loyalty, Digital Retail, Revenue Management, Training, Operations, Analytics, and Consumer Insights to ensure seamle