Crew Member

CircusTrix, LLC dba

Sky Zone

Crew Members

Part-time, Onsite

JOB DESCRIPTION

POSITION OVERVIEW

Sky Zone Crew Members are part-time associates that have the opportunity to gain work experience across multiple departments while building essential workforce skills including customer service, safety management, effective communication, and more!  If you enjoy a fun and dynamic environment where play is your profession, apply here to be considered for any of the following part-time opportunities:

• Court Monitor (Safety Crew)
• Café Associate
• Party Host
• Front Desk Membership Sales

An application is required to be considered but we understand that candidates may not have prior work experience.

RESPONSIBILITIES

All Crew Members stations require working closely with park members, guests, and colleagues.  It is expected that all potential employees are committed to providing a friendly and memorable customer experience while maintaining a safe, healthy, and clean environment. 

QUALIFICATIONS

• Must be 16 years of age or older.
• Comfortable in an environment where you engage with large groups of people is essential to your success.
• Able to work a flexible schedule during park operational hours.  This can include normal business hours, evenings, weekends, and some holidays.
• Previous experience in a high volume, customer facing role (in an industry like entertainment, retail, service, fitness, etc.), is ideal but not required.
• Customer service or sales experience are considered a bonus.
• Able to sit, stand, and move around the park for long periods of time.
• Able to lift a minimum of 20 pounds.

PHYSICAL REQUIREMENTS

• Ability to both remain stationary and move around the park for long periods of time to accommodate guest, park, and safety needs and requirements.
• Ability to lift and/or move a minimum of 20 pounds.
• Ability to frequently communicate and interact with employees and customers in a busy and often loud indoor environment.

CircusTrix dba

Sky Zone

Team Lead

Full-time

Onsite

Department: Operations

Reports to: General Manager

Travel: N/A

FLSA: Non-Exempt

WHO WE ARE:

At Sky Zone, our mission is to enrich lives through the power of boundless play – whether that’s on the trampoline court, behind the scenes, or at the corporate level.  We believe play fuels confidence, connection, and joy, and we’re proud to create experiences that reflect that purpose in everything we do.

As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country.  Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.

Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger.  Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.

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WHO YOU ARE:

Team Lead is a hands-on, early-leadership role built for high-potential individuals ready to step up. You’ll rotate through key operational areas – Sales & Service, Parties & Events, and Food & Beverage/Facilities – gaining real responsibility, leadership experience, and the skills to run a shift like a pro.

No need to be a fully developed manager just dependable, driven, and ready to learn.  You’re the kind of person who shows up, jumps in, and sets the tone.  When senior leaders aren’t on-site, we’ll count on you to step in as Manager on Duty (MOD) and keep the park running strong.

HOW YOU BRING OUR MISSION TO LIFE:

You lead from the floor and set the tone for your team by jumping in and helping the park run at its best.  You’ll grow your skills and make a real impact by delivering excellence in these key areas:

Leadership & Operations

• Act as Manager on Duty (MOD) when GM/OM are not present, ensuring operational excellence, safety compliance, and team accountability.

• Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to Team Members across all departments.

• Step into any operational area as needed (Programs, Café, Front Desk, Events, etc.) to maintain seamless guest experiences a