Key Account Associate

Company Description

efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission.


efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Are you a customer oriented person?

Do you have a natural affinity for connecting with others and thrive on social interaction?

Our team is current looking for the next Key Account Associate who will join us and support our Sales team in achieving the highest level of client's satisfaction. On a daily basis you will communicate with our partners, provide solutions and alternatives in order to help them grow, while having a relationship building mindset. Ultimately, you will be their go-to person for inquiries and offer guidance when needed.

What you'll do:

• Assess partners requirements and cultivate enduring, beneficial relationships via telephone communication
• Offer assistance to partners regarding various aspects of efood's digital marketing services
• Handle inquiries and requests related to the aforementioned services efficiently
• Collaborate with the sales team to aid in achieving their objectives and targets
• Engage in diverse projects pertaining to sales operations challenges and initiatives

What you'll need:

• BA/BS degree or equivalent would be considered an asset.
• Proven phone customer service experience
• Computer use competency
• Strong communication, negotiation and interpersonal skills
• Self-motivated and driven

What we offer:

• If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!
• We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!
• We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and happy!
• We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!
• Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!
• If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! 

Life @efood:

At efood, no day is the same as the one before!

efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!

We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society.

We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)

Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!

Hungry enough to join us?

Additional Information

efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.