LN Concerts, VP of Venue Network Services

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

You are a senior leader with experience in IT transformation. You are detail-oriented and driven. You are energized by a fast-paced workflow, and you have an innate ability to think quickly & critically. You maintain composure and productivity during times of chaos. You recognize opportunities for improvement around you and act on them without being asked to do so.  You volunteer the extra time & effort required to meet organizational goals within challenging timelines. If you identify with each of these qualities, continue reading below.

THE JOB

Reporting to the Head of Venue IT, the Vice President of Venue Network Services is a senior leader in the organization.   This individual will lead a talented and diversified team across North America. The VP of Venue Network Services will partner with Executive Management, Divisional Leadership, Internal support teams and strategic vendors to ensure that the company is a technology leader in the live entertainment space and delivering differentiated value to our Venues, Artists and Fans. Additionally, the role will include leading Large Strategic Projects including the planning, implementation and ensuring day-two support is properly aligned.

WHAT THIS ROLE WILL DO

• Lead effective, high performing Network Engineering and Venue IT teams, developing key talent, ensuring continuous improvement in staff competencies, skills and knowledge
• Communicate a clear vision and ensure ongoing maintained focus
• Establish and maintain business relationships with senior level internal and external partners
• Thoroughly understand Venue environments and Operations through numerous venue site visits and on-site event coverage
• Develop and maintain a budget and assist others within the broader IT community with costing and estimating exercises
• Establishes and enforces infrastructure policies, best practices, processes, systems, standards and methodologies
• Develops key performance indicators to observe trends, measure and report on the health and operational stability of the infrastructure services
• Identifies appropriate technologies for IT infrastructure/operations initiatives and produces technology-driven innovations to further facilitate business objectives. Proactively advises on technology options and innovation for the business; educates business stakeholders on relevant technology capabilities
• Closely work with the Information Security team to adhere to compliance and all security requirements, and standards

WHAT THIS PERSON WILL BRING

• Outstanding communication through written and verbal means. Specifically, having the ability to “read the room” and operate with brevity or be more elaborative depending on the context/audience.
• Instinctive team player who can foster collaboration and build consensus across multiple constituencies, including the ability to communicate complex technical concepts to multiple audiences
• Extensive experience working with vendors and ensuring successful delivery of s