Assistant Supervisor Wavier Department

To Qualify For This Position You Must Live Within One Hour Of Our Hermitage, TN Office.

AdvanceCare Health Services, LLC is seeking an Assistant Supervisor of Waiver Services to help lead our Waiver Programs (DIDD, ECF, CLS) and ensure services are delivered with excellence, compliance, and compassion.

As the Assistant Manager, you’ll play a key role in program oversight, staff supervision, financial management, and regulatory compliance. This is an exciting opportunity to grow your leadership career while making a direct impact on the lives of individuals and families we serve.

This is a Full-time Hybrid position combining home office flexibility with travel for site visits, in office, and other responsibilities as required, coming to the office as little as 2 days each week after being fully trained.

You must live within one hour or less driving time to our Hermitage, TN office.

You must have a High-Speed Internet.

What You’ll Do

• Oversee daily program operations, ensuring compliance with all regulatory and accreditation standards.
• Supervise, support, and develop staff through coaching, evaluations, and professional development.
• Manage personnel needs including recruiting, hiring, training, and scheduling.
• Monitor billing, budgets, and financial reports to ensure fiscal responsibility.
• Review and maintain service recipient charts, reports, and documentation.
• Act as a liaison with regulatory bodies, social service agencies, and families/guardians.
• Promote quality improvement, safety, and a nurturing environment across all programs.
• Lead with integrity, communication, and collaboration to ensure continuity of care.

What We’re Looking For

• A degree in Human Services or related field.
• Minimum of 3 years of experience in the field, with at least 2 years in a supervisory or management role.
• Experience in budget management and human resources preferred.
• Strong interpersonal, written, and verbal communication skills.
• Flexibility to adjust to program needs and schedules.
• Valid driver’s license and reliable transportation required.

Physical Requirements

This role combines office-based work with some active, hands-on responsibilities. While much of your time will be spent sitting at a desk, you should be comfortable with physical activity, such as climbing stairs, moving, or lifting.

• Ability to sit for extended periods.
• Repetitive hand/wrist movements and fine motor skills.
• Lifting, carrying, bending, stooping, reaching overhead, pushing, and pulling.
• Must be able to climb stairs.
• Work often includes sitting, with periods of standing, walking, and lifting.

Work Environment

This full-time role that offers a hybrid work-from-home arrangement, using company-provided systems to stay connected and productive. It requires a quiet, professional workspace when working from home, reliable internet, and the ability to stay focused and organized without direct supervision. Regular communication with leadership and team members is essential, and when working from home, timely responsiveness during business hours is expected.

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance
• Paid Orientation
• Paid Training

You must be flexible and willing to work and learn on the fly!

You should be comfortable with software and technology and be an overall organized person.

Empowering Team Members to Excel and TOUCH Lives through Continuous Improvement and Technology

Our company is a growing, non-medical, private duty home care organization providing caregiving services to seniors and support to individuals with intellectual disabilities so that they can continue to live in their homes throughout Tennessee. We are an equal opportun