Senior Analyst, Change Enablement & Adoption

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Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Business Technology is seeking a Senior Analyst to join our Change, Enablement and Adoption team. We collaborate with cross-functional teams at Salesforce to deliver impactful programs, ensuring that technology solutions roll out successfully and sustainably!

The Senior Analyst will support the strategy that helps make complex change easy for our internal teams, including the development of impact analyses and change management strategies. As a trusted advisor and coach, this position is the ultimate end user advocate that always considers the end user experience.

Please note this is not a remote opportunity. This is an office flexible role, with a minimum of 10+ times in office to collaborate and/or support customers. Eligible locations are Indianapolis, IN, Dallas, TX or Atlanta, GA.

Here’s what you’ll be doing:
 

• Leading mid-level change programs or a significant part of a larger change program in our Go To Market portfolio

• Developing impact analyses to establish the complexity of the change

• Creating or significantly contributing to enablement strategy and plan, including training and communications

• Collaborating with project teams to ensure the successful execution of the end-to-end technology enablement strategy

• Proactively identifying and implementing improvements to the change management strategy & methodology

• Working closely with project teams and business partners across the company

• Building executive presentations and identifying risks and issues relating to the change management work

Required skills/experiences:
 

• 4+ years working on intricate programs requiring change management, communications and/or training expertise

• Experience working in Sales or delivering change management programs for Go to Market based organizations

• A highly organized, energetic, and creative change professional

• Handles ambiguity in their stride and can be flexible in their approach

• An amazing communicator, who has presence and impact and can simplify messaging and incorporate storytelling

• Proven track record of managing change initiatives or a significant portion of an initiative, as part of a team or independently

• Grounded in change management principles, methodologies, tools and innovative, and cutting edge best practices

• A related technical degree required

Preferred skills/experiences:

• Bachelor’s degree in Change Management or Business Management

 

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