Southeast Regional Security Account Manager - ATL

Essential Functions / Key Responsibilities 

• Manages performance of all screening and physical security functions at locations
• Oversees daily operations at assigned sites.
• Manages customer service, operational and financial metrics to ensure goals are achieved.
• Establishes measures and manages performance of direct reports, and others through coaching, development, and adherence to DGS/Unifi performance management processes
• Builds effective partnerships with customers, clients, vendors, and business partners.
• Reviews and analyzes metrics and reports.
• Responsible for the fiscal health of the security operations
• Prepares reports as required by Director and Unifi leadership.
• Enforces all Security policies and standard operating procedures (SOP)
• Responsible and accountable for driving consistent compliance to all Unifi corporate policy.
• Ensures information is communicated in a clear, concise, and comprehensive manner.
• Coordinates contract negotiations with Customers, Operations, Legal and other support departments.
• Research activities relating to new/existing business development.
• Conducts regularly scheduled meetings with clients, prospective clients, and trade organizations to explain services offered by Unifi.
• Solicits feedback from clients and sets goals for areas of improvement in service levels.
• Other duties as assigned.

Basic Qualifications 

• Knowledge of Security principles and practices is preferred.
• Knowledge of security access controls and badging, security operations center, and fingerprinting systems preferred.
• Must demonstrate professional/ethical behavior in all roles, tasks and responsibilities.
• Must be able to supervise, coach or commend staff.
• Must be able to enforce rules and regulations as required by the client.
• Must be able to write incident reports.
• Must be able to work well with people of various backgrounds and all levels of management.
• Have excellent written and verbal communication skills.
• Have excellent organizational and time management skills.
• Must be detail oriented, customer focused, able to work on multiple tasks concurrently, and maintain confidentiality.
• Have excellent computer skills with at least a working knowledge of word processing and spreadsheet applications using Microsoft Office.

Pre-requisites: 

• Must be a local (in-state) resident. 
• Ability to pass a pre-employment drug screen. 
• Ability to pass up to a 10-year background check. 
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. 
• Must complete SIDA training if needed to obtain airport authority identification security. 

Experience: 

• Must be open minded and ready to work as part of a detail-oriented team. 

Knowledge, Skills & Abilities: 

• Excellent customer service skills. 
• Strong work ethic. 
• Ability to work in a team-oriented environment.

 

Benefits

• Flight Privileges – Offered after 30 days for employee and eligible family members with Delta Airlines!
• Competitive pay with daily access to earned wages.
• Paid holidays and paid time off
• Comprehensive Medical, Dental and Vision Insurance
• 401k company match upon eligibility
• Exclusive discounts and additional wellness programs

 

Preferred Qualifications 

Education/Experience:  

• Minimum of 5-10 years of law enforcement, military or security supervisory/management experience is preferred.
• High school diploma or GED required. College degree or equivalent work experience preferred. 
• Must be at least 18 years of age. 

Knowledge, Skills & Abilities: 

Excellent written and verbal communication skills. Excellent computer skills with working knowledge of word processing and spreadsheet applications such as MS Word, MS Excel and MS Access. Must be able to self-manage from both an operational and financial viewpoint. Excellent organization and follow-up skills. Must be detail oriented. Must be performing satisfactorily in current position. Must be able to lift 70 lbs. Must possess or ability to obtain an SIDA badge. Must complete all required Delta training with PCII, information security awareness, rules of road, and ethics.

Working Conditions 

Work Schedule: 

• Location: Atlanta, GA
• Travel: The position requires up to 25% to 35% travel with some overnight stays.
• You will need to have flexibility to work a variety of shifts, includin