Senior Product Designer - Mobile Apps (REMOTE)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Welcome to Product Design at DICK’S Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey driven through Technology. Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for a new team member who can enable human-centered practices that inspire, innovate, and deliver elevated experiences for our customers and products.

The Mobile App Product organization at DICK’S Sporting Goods is responsible for our Customer Facing applications, which represent the quintessential experience – both online and in-store – in the palm of your hand. We are currently seeking a Senior Product Designer to join our team and drive key initiatives within the Mobile App portfolio. In this critical role, you will be responsible for defining our design strategies that relate to business and translating them into innovative product solutions. This role will be hyper-focused on two key areas of our App ecosystem: Loyalty and MOVE. Loyalty, which is both a destination and an experience that aims to cultivate a deep relationship with our Athletes and their journey with Sport and MOVE, which provides a robust ecosystem of connected fitness trackers and rewards Athletes for their activity.

As a Senior Product Designer, you work closely with other product designers, product managers and software engineers to deliver product experiences rooted in human-centered principles that support strategic priorities. You are an active participant and expert facilitator in the organization and delivery of high-quality products enabled through a lean product development process including:

Team Forming
As part of a balanced team, you invest in learning and collaborating with product managers, software engineering, and business partners. Team forming is an important aspect of aligning on your purpose, key strengths, agreements, and ceremonies.  

Human-Centered Advocate – expanding teammate understanding and application of human-centered design, stakeholder exposure and involvement to critical HCD activities, and finding creative ways to influence HCD outside of a singular product team.

Evidence & Risk – avoiding extensive research practices through design maturity; understanding that the nature of the evidence needed will parallel the nature of the risk presented to the customer and/or the business.

Discovery
Your process is rooted in problem solving frameworks, where you leverage mixed-methods research to support identification and understanding of users (and systems), journeys, and top problems.

Experimentation
Learning is a critical part of your team culture, which allows you to create ways to validate the effectiveness of the experience pre-launch through experimentation, prototype testing, A/B testing, usability testing, and so forth.

Data-Driven – leveraging mixed methods data insights to drive decision making

Development
This is where everything comes together as your team commits to delivering an end-to-end experience. Product designers leverage Homefield, our in-house design system, to communicate and pair with software engineers throughout the development process.

Feedback
You relentlessly seek feedback from users through various channels, while understanding how to aggregate and activate this feedback in meaningful ways within your team.

Leadership
You are beginning to expand your influence outside of the team, actively coaching and providing mentorship to more junior product designers. You are also working closely with your manager regarding your leadership path to explore opportunities in people management across multiple products or expertise in product design applied to the practice and portfolios.

Job Duties & Responsibilities

Leadership – How you expand your influence through strategy, decision making, coaching, and management

The Senior Product Designer supports one or more product teams with a focus on learning and growing skills related to leadership and strategy. Supporting mid-to-high complexity product teams, the Senior Product Designer is responsible for:

• Actively coaching and mentoring other product designers and cross-functio