Director, IT PMO Planning, Reporting and Tooling

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Director, IT PMO Planning, Reporting and Tooling

Job Summary
The Director of PMO Planning, Reporting, and Tooling is responsible for overseeing cross-portfolio strategic planning and the continuous improvement of portfolio, program, and project delivery practices. This role maintains PMO standards, processes, reporting, and tooling. This role drive all  resource and capacity planning across all portfolios, ensuring capacity is properly allocated to the correct work items. The director will collaborate with finance and portfolio directors to drive strategic reporting and insights that help drive strategic decision making and tradeoffs required to prioritize demands across portfolio's.

Responsibilities

IT Resource and Capacity Planning

• Responsible for ensuring the resource allocations within IT are constantly reflective of IT capacity

• Establish resource planning framework and practices across IT, ensuring continual optimization and utilization of resources

• Drive resource and capacity planning efforts across all portfolios (encompassing $300M in capital labor), including the establishment of resource manager roles/responsibilities, processes, and standards for tracking work allocations

• Establish quarterly planning practices to ensure resource allocations are continually aligned across teams

• Monitor resource utilization on project demands to ensure optimal performance and escalate trade-off decisions​

• Collaborate with finance, resource managers, and portfolio directors to align resource allocation with strategic priorities​

PMO Planning and Standards

• Oversee the strategic planning processes across all project portfolios, partnering with the portfolio directors to ensure quarterly cadences are setup with the business teams to align on business priorities​

• Enable all cross-portfolio prioritization and annual/quarterly planning processes and practices within IT with a small and dedicated team​

• Partner with PMO and IT leadership to optimize demand flow through implementation​ delivery

• Maintain and continuously improve PMO standards and processes​

• Ensure adherence to best practices in waterfall/agile project management and service delivery​

• Foster a culture of continuous improvement within the PMO and across the organization

• Drive IT PMO alignment with the rest of Equinix, aligning on standards, roles/responsibilities, etc.

PMO Tooling & Reporting

• Manage and optimize the suite of tools used for project management, planning and reporting, including strategic portfolio management, resource planning, and reporting

• Implement ServiceNOW Strategic Portfolio Management Module and establish operational practices around tooling

• Train and educate PMO, business, resource managers, and finance on SPM capabilities and establish process/practice/standards of tooling

• Align upstream and downstream tooling to ensure effective tracking of all portfolio demands, including the integration of SPM with Jira, Oracle, and other IT tools

• Establish and maintain comprehensive reporting standards and processes for PMO ​

• Develop