Sr Associate Customer Service-French Speaker

<h2>Overview</h2> <p><strong>Sr Associate Customer Service-French Speaker</strong></p> <h2>Responsibilities</h2> <p><strong>YOU will be involved in the following tasks</strong>:</p> <p> </p> <p>• Responsible for perfect End-to-End order fulfilment, from order receipt to delivery ensuring customer satisfaction for the Redispersible powders business</p> <p>• Covering own client portfolio and keeping a good relationship with both external and internal stakeholders• Coordinate all load and shipment processes with local plant / warehouse personnel and carriers to ensure on time delivery to customer• Proactively monitor open orders and deliveries to avoid and resolve issues at the earliest possibility and mitigate negative impact of unavoidable disturbances</p> <p>• Document, investigate and follow up of internal and external complaints</p> <h2>Qualifications</h2> <p><strong>What YOU will bring to the team:</strong></p> <p> </p> <p>• Fluent English &amp; French (mandatory)• Outgoing personality with excellent communication skills• Strong, decided personality• Solution oriented mindset• Customer focus</p> <p>• SAP knowledge</p> <p>• Preferably 1-2 years of experience in Supply Chain </p> <p> </p> <p><strong>In exchange we offer YOU the following benefits:</strong></p> <p> </p> <p>• Cafeteria and Private Health Care Insurance• Flexible working arrangements and home office possibilities• Structured onboarding support• Diverse career paths (people management, subject matter expert)• Development opportunities (free language courses, online learning courses)• Company events, CSR activities and possibility to join social groups</p> <p> </p> <p> </p> <p><strong>About Celanese</strong></p> <p> </p> <p>Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,300 employees worldwide and had 2022 net sales of $9.7 billion.</p> <p><strong>About CBS</strong></p> <p><strong></strong>CBS (Celanese Business Solutions) Budapest is more than a shared service center. In our team, you’ll be a true partner to Celanese, a leading chemistry company, and join us in improving the world through innovation. You’ll bring world-class solutions to our customers by our end to end processes, and your great ideas will be welcome. You’ll have career defining moments helped by our culture of continuous improvement, and as one of our best talents, you’ll grow through cross-functional and international opportunities. You’ll feel like you belong in our diverse community. You’ll enjoy our commitment to wellbeing, flexible working conditions and our exceptional green office that guarantee a great work experience every day. You’ll be able to balance your priorities and focus on what matters to you the most. Wherever you may be in your personal and professional journey – you’ll always find your place at Celanese.</p> <p>For more information about Celanese Corporation and its product offerings, visit www.celanese.com.</p>