Lead, People Solutions

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: People

The People Team at Gemini is more than HR — We are thought partners, business influencers, and ambassadors for Gemini's company values. Our collaborative team is composed of recruiters, business partners, and people solution specialists. As a member of the People Team, you’ll be on the ground floor of a quickly growing organization, with the opportunity to create best-in-class processes and programs that find, grow, and retain amazing talent at Gemini.

The Role: Lead, People Solutions

We are searching for a Lead, People Solutions who will be responsible for providing senior level support within HR/People Operations, including the full employee life-cycle, but with a focus on owning the Global Mobility and Employer of Record programs. In addition to being a point of escalation for People Solutions cases, including but not limited to: onboarding, total rewards, performance management, off-boarding and audits, you will also be responsible for owning US/International immigration, relocation of existing employees and the engagement of a global workforce through Employer of Record vendors. In this role you will develop employee facing Global Mobility policies, build Standard Operating Procedures for a variety of People Solutions processes and also own complex HR cases through our Jira ticketing system. We’re looking for someone who is proactive, thoughtful and extremely organized for this critical role on our team.

Responsibilities:

• Develop Global Mobility policies and processes that can support the needs of a high growth business
• Be the main point of contact for cross functional stakeholders such as IT, Security, Benefits, Senior Leaders and HRBPs in regards to specific employee immigration and relocation cases
• Own the relationship with our outside immigration counsel, relocation and employer of record vendors
• Take responsibility for employee experience during immigration/relocation cases, ensuring they are well informed and feel supported every step of the process. Deliver successful outcomes by building supplemental materials related to visa cases, such as job descriptions, letters of support, and RFE materials
• Support the execution of People Solutions programs and operations including, but not limited to: onboarding, total rewards, performance management, audits and offboarding
• Find appropriate resolution for escalated Jira tickets and queries from the People Solutions inbox, responding within SLAs
• Partner closely with cross functional stakeholders and the wider People Team to support employee lifecycle programs and tasks
• Build out and maintain Standard Operating Procedure, documenting processes and workflows via Confluence and gDrive, proactively identify improvements and adding automation wherever possible
• Take ownership of operational workflows in HR systems such as Workday and ensure data integrity by organizing and maintaining employee records
• Participate in people projects as determined by the needs of the organization with ability to lead and manage projects within scope and timeline

Minimum Qualifications:

• 6+ years of experience in Human Resources and/or People Operations in a fast-paced, global organization
• 1+ years experience of owning Global Mobility tasks such as US/International Immigration and Relocations