Senior Tech Specialist - Infrastructure

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

The Sr. Technical Specialist for Infrastructure works in collaboration with infrastructure engineers/advisors, enterprise architects, project managers, and 3rd party vendors to plan, budget, and oversee the evaluation, selection, implementation, operation, and performance of technologies within their respective specialty area of responsibility.

Serves as the primary subject matter expert within their respective Information Technology team, with deep knowledge of OhioHealth’s physical infrastructure, including copper and fiber optic cable plant infrastructure, electrical systems, and HVAC systems that support data, server, voice, video, and 3rd party equipment. This position leads and coordinates projects of all sizes by reviewing bidding documents, validating designs by third party engineers, and coordinating vendors for construction and renovation projects.

This role initiates and leads collaboration with the business analysts, architects, vendor partners, and other teams across the IT organization to deliver complex applications and services.

Responsibilities And Duties:

 
30% Technical Expertise - Serves as the deep technical expert for the applications supported by team:
Support cross team technical collaboration.
Identify risks and design contingency plans.
Analyze existing operations and evaluate options for improvements.
Conduct security audits to identify areas of improvement.
Guides their teams through technical issues and challenges.
Assists with designing the governance, quality assurance and standards activities associated with ensuring technology architecture compliance of projects and products.
Leads technology change to deliver business outcomes while also virtually leveraging subject matter experts from any other needed technical area.
Oversees, or consults on, technology implementation and modification activities (for example, projects and products), particularly for new or shared solutions.
Creates and delivers working, production-ready IT services that can be easily leveraged by agile teams.
Adaptability to new and emerging technology, oversees PoCs.
Provides the detailed designs, reviews the implementation by the developers, ensures quality, and best practices such as automated unit tests, integration tests, continuous integration.
Technical Documentation - Creates, reviews, and approves technical documentation for applications supported.
Technology Strategy - Leads the development of technology strategy and roadmap within a given area of specialty including design, documentation, communication, and implementation of new or existing standards for infrastructure technologies while remaining current on industry trends.
 
25%
Develops and maintains standards and requirements for the proper deployment of all layer 1 cabling and supporting infrastructure while adhering to and advocating for industry standards and best practices.

20%
Oversees 3rd party vendors to ensure services are delivered on time, with quality, and are routinely checked to ensure performing optimally.

20%
Conducts site visits for quality assurance, Request for Information (RFI) fulfillment, and vendor meetings on project & operational work. 

5% Operations
Works with internal customers, IT field services, and 3rd party vendors to communica