Program Manager - Network Strategy - Corporate Tower II

Job Description

Nordstrom is committed to being the leader in Omnichannel retailing. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers LOOK THEIR BEST and FEEL GOOD.   

The Program Manager of Network Strategy will be responsible for creating a Supply Chain network topology that achieves Customer Experience goals while delivering on the business fundamentals for managing the flow of inventory through the Supply Chain. The Program Manager of Network Strategy will translate mid to long term demand plans, sources of supply, and physical asset locations into flow plans and strategies that balance customer experience, service level, and cost. These plans range from multiyear capital and network plans to bi-annual operational flow plans. Working with teams across the organization, this individual will deliver innovations and modeling insights to create, evaluate, and deliver strategies to optimize the flow of goods from suppliers to customers across the globe.   

The role is complex in that it requires an individual who can flex their focus from theoretical to operationally practical fluidly and is able to partner collaboratively with many teams (Merchandising, Inventory Deployment, Store Ops, Field Ops, Data Science, Technology, and Digital Ops) to align on trade-offs and paths forward. The role requires outstanding stakeholder management skills and a track record in delivering results across multiple orgs and geographies.   

A day in the life… 

• Drive the continuous optimization of end-to-end supply chain network across all business models (full price, off-price; online and stores)   

• Develop strategic frameworks for optimization of the network, facilities, product flow, inventory strategy, and transportation    

• Develop and deliver leading-edge concepts for optimizing the supply chain using Network Optimization & Simulation modeling in Cosmic Frog Software 

• Work across business leaders to prioritize and develop a deployment plan for the future network   

• Develop and execute an operating cadence that drives a culture of continuous optimization within the operations team   

• Build a network of internal and external stakeholders to seek out innovation and anticipate future business needs   

• Develop strategy to align senior leaders in supply chain and outside of supply chain to the deployment of our network against our business strategy   

• Develop business cases for network strategy recommendations and establish routines to track execution against network strategy objectives   

You own this if you have… 

• Bachelor’s degree in industrial engineering, supply chain, operations management, or similar field 

• 5+ years of experience leading cross-functional, high-profile projects or programs 

• Supply chain network optimization and simulation modeling experience 

• Supply chain expertise in retail or consumer goods preferred; with specific focus on logistics and distribution, fulfillment, manufacturing, or store operations and understanding of industry dynamics 

• Demonstrated experience bringing large scale change opport