Housekeeper

The Role

We are seeking a dedicated Housekeeper to join our Hospitality team at The Maverick by Kasa. In this role, you will ensure high standards of cleanliness and sanitation throughout the property, contributing to an outstanding guest experience. The ideal candidate has a passion for Hospitality and experience in maintaining a safe and pristine environment. This role involves cleaning guest rooms, common areas, and other assigned spaces while interacting with guests in a friendly and professional manner when needed.

 

About the Team

This role is in Kasa’s Northeast Portfolio Operations department, but will report into our Housekeeping Manager at The Maverick. Our mission is to ensure our guests have a seamless experience. Our team members are located all over the Northeast United States and have diverse backgrounds from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.

 

A Day in the life of a Housekeeper

As a Housekeeper, your primary responsibility is to ensure cleanliness and orderliness throughout the hotel. While each day may vary, your role will typically include cleaning and maintaining guest rooms, common areas, and other designated spaces. You’ll follow established cleaning standards to provide a safe, sanitary, and welcoming environment for guests.

You’ll also handle tasks such as replenishing supplies, reporting maintenance issues, and assisting with laundry duties. This role is hands-on and requires attention to detail, a strong work ethic, and a commitment to ensuring an exceptional guest experience.

 

Key Responsibilities:

• Clean and maintain guest rooms, public areas, and other designated spaces to ensure high cleanliness standards.
• Restock supplies, linens, and amenities in guest rooms and common areas.
• Handle laundry tasks, including washing, drying, folding, and storing linens.
• Report maintenance issues or damages promptly to ensure quick resolution.
• Follow established cleaning protocols and safety guidelines.
• Assist with special cleaning projects or deep cleaning tasks as assigned.
• Interact with guests professionally to address requests, provide information, or resolve minor concerns.
• Support other housekeeping team members to ensure smooth operations.
• Uphold a positive, team-oriented work environment.

Experience:

• 1+ years of housekeeping experience in a hotel or similar hospitality setting.
• Strong knowledge of cleaning processes, equipment, and safety standards.
• Attention to detail with a commitment to maintaining cleanliness and guest satisfaction.
• Ability to communicate effectively.
• Comfortable standing, walking, and lifting objects up to 25-50 pounds for extended periods.

Plus if...

• 1+ years of housekeeping experience in a hotel or similar hospitality setting.
• Strong knowledge of cleaning processes, equipment, and safety standards.
• Attention to detail with a commitment to maintaining cleanliness and guest satisfaction.
• Ability to communicate effectively.
• Comfortable standing, walking, and lifting objects up to 25-50 pounds for extended periods.

Curious about the Kasa experience? Save 15% when you book on kasa.com

 

Benefits

 

• ✈ Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.

• 💰 The Pay: The starting base pay range for this role is $16 per hour and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.

• 🙌 Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.

• 📱 Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.

• 🩺 Health Coverage: We’ve invested in comprehensive health insurance options to help when