Global Vendor Management Leader

The Deloitte Technology Vendor Management Office Leader is responsible for end-to-end technology vendor management, and accountable for the total health of the Global VMO. The VMO Leader will be responsible for a combination of IT vendor contract, performance, relationship, risk management. This role is a senior leadership position, reporting directly to the Deloitte Technology COO, and will lead the technology Vendor Management Office across a global organization. The role will define, facilitate and drive enforcement of policy and processes associated with vendor management functions, including collaboration with businesses, member firms and stakeholders across the globe necessary to get things done.

Strategic

• Provide leadership and set the strategic direction, mission and vision of the Deloitte technology vendor management office (VMO), and vendor management capabilities in alignment with the strategic and operational objectives of the technology organization and the broader enterprise.
• Develop organizational design and functional roles and responsibilities for technology vendor management office.
• Set the strategic priorities for the VMO in alignment with IT and strategic and operational objectives.
• Drive vendor management reporting and metrics with vendor management scorecard and KPI metrics.
• Provide assistance to procurement to optimize the cost-effectiveness of negotiations and ensure compliance of negotiated agreements to established vendor management policies and practices (such as articulation of service levels and deliverables, etc.).
• Guide and influence senior leadership vision and decisions across all business areas and MFs, and serve as trusted advisor on vendor management

Operational

• Establish and/or approve internal and external policies, standards and processes for vendor interaction.
• Manage the maintenance/enhancement of tools for use in vendor management, including vendor tracking, analytics and performance management tools.
• Serve as the leadership-level point of contact between the vendors and internal customers consuming vendor services and solutions.
• Manage the collection, consolidation and communication of reporting and data on vendor contracts, performance, risk and relationships to key stakeholders and vendors.
• Coordinate with asset management resources, where applicable, to assist in the management and tracking of software/hardware assets and consumption of cloud-based entitlements.

Relationship Management

• Collaboration with internal stakeholders — including IT and business resources, sourcing and procurement.
• Serves as a trusted advisor to global technology leaders as well as vendor stakeholders of the Deloitte Network

The Team

Deloitte Technology works at the forefront of technology development and processes to support and protect. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Qualifications

• Experience leading a VMO or equivalent in a global and highly complex environment.
• Ability to manage global projects, bus