Senior Product Designer - Logistics Rider (all genders)

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for a Product Designer, Logistics Rider (all genders) to join the Rider Product Design Team on our journey to always deliver amazing experiences.

In this role, we focus on building tools to enhance the experience for both riders and the global operations staff that recruit, plan, manage, and optimize fleets of those delivery workers at scale and on our journey. Our goal is to continuously deliver exceptional experiences as we scale and strive for excellence.

As a Product Designer on the Rider design team, you will collaborate closely with Product Managers, fellow Designers, Researchers, and Product Analysts. You will be involved in the full product development cycle, from brainstorming product innovations to conducting usability testing and research sessions, with the aim of delivering value and creating impactful experiences for our users.
 

About the opportunity:

• Execute across all phases of design work: participate in research, define conceptual foundation for design solutions, execute excellent UX flows, apply visual design systems, prototype using a variety of tools and methods, create production ready designs, participate or conduct usability testing and support multi-disciplinary teams during implementation.

• Contribute to the creation of outstanding experiences, incorporating best practices in UX and creating solid, engaging UX and UI patterns.

• Incorporate data analysis and feedback through testing to validate concepts and experience paradigms; Establish and leverage UX metrics to better inform your decisions. 

• Ensure that the quality of implementation meets design requirements.

• Bring narrative of user needs and build empathy for users across the cross-functional teams 

• Adapt processes as necessary to foster a strong collaboration within your cross-functional teams. Collaborate with peers in other design teams. 

• Manage multiple work streams in a fast-paced, changing environment.

Qualifications

What you need to be successful:

• Demonstrate clear excellence in Product Design

• 3+ years experience as a UX Designer, Interaction Designer, Information Architect, or similar UX-related role 

• Possess some knowledge of user research skills and be capable of conducting research, including user interview, usability test, survey and more. 

• Extensive experience in designing and shipping mobile and web applications and services, with a robust portfolio showcasing user-centered design principles, problem-solving skills, and attention to detail.

• Ability to lead discussions, promote design solutions and adapt design practices  – convincing through narrative and rigor

• Experience with Figma, Abstract or similar design tools. Miro (for remote collaboration) is also a plus. 

• Understanding on how to leverage data to contextualize work and make educated assumptions

• Experience working with Product Managers and engineers utilizing Agile methodologies

• Operational experience in prioritization and time-management

• Excellent written and verbal communication skills with fluency in English

Nice to have:  

• Experience with Motion Design and Illustration

• Experience working with B2B projects, or designing internal tools

• Experience working with Design systems

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
 

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Wha