Cage Shift Manager

Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!
At Derby City Gaming Downtown, we know success starts with you: our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to making Derby City Gaming Downtown such a great place to work and play.

Company Benefits Include:

• 401k (with up to 5% company match)
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account and Health Savings Account
• Complimentary Short and Long-Term Disability
• Complimentary Life Insurance
• Paid Time Off
• Tuition Reimbursement ($4,000 per year for undergrad, $5,000 per year for graduate)
• A Variety of Team Member Discounts (Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts, Free Parking, and more!)
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Free Uniforms and Discounted Dry-Cleaning Services
• Round-Table Lunches with General Manager
• Promotions, additional opportunities and the chance for further professional development are also available.

FUNCTION

The Cage Shift Manager is responsible for assisting the Cage Manager in the successful operation of the Cage.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Responsible for supervising the Cage operation and Player Services.
• Responsible for guest service, relations and disputes to assure that our guests have a favorable gaming experience.
• Ensure the safety and security of Team Members and guests.  Facilitates, processes and programs to effectively control and reduce loss time injuries.
• Assist in recruitment process including job posting and recruiting metrics.
• Delegates duties and assign responsibilities to staff.
• Completes and processes performance reviews.
• Assist in development of Team Members, conducts interviews, and participates in the selection, hiring, coaching, retention and termination process.
• Review staffing levels to maintain budgeted level of employment.  Delegate authority and assign responsibilities.
• Abide by and ensure that all policies and procedures are being followed to safeguard the casino’s assets and funds.
• Review Cage activities and promotions with Cage  Manager.
• Other duties as assigned.

STANDARDS OF PERFORMANCE

• Management abilities demonstrated in managing the Cage profitability.
• Maintaining a professional working relationship among all personnel.
• Oral and written communication skills.
• Willingness to assume overall responsibility relative to the performance of the department.

EDUCATION, TRAINING, AND EXPERIENCE

• High School Diploma or GED equivalence
• Two to Five years of experience in cage operations and supervision with a 2-year degree in related field or equivalent work experience is preferred.   

• Valid Racing License.

Applicants must be 21* or older. Derby City Gaming Downtown is an equal-opportunity employer.

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