Sr. Specialist, Employee Engagement

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

We are seeking a creative, results-driven Senior Specialist of Employee Engagement to join our Human Resources team supporting Comcast Business. The ideal candidate will be responsible for enhancing the employee experience of Comcast Business employee globally, driving initiatives that promote engagement, motivation, and the overall cultural well-being within the organization. This role requires a strategic thinker with strong communication and analytical skills to help us create a workplace environment that empowers our employees.

Responsible for developing and administering programs that support employee engagement. Manages small to large scale programs across functions and disciplines.

Job Description

Core Responsibilities

• Engagement Programs: Design and lead engagement programs and events that are in alignment with company goals and priorities. This includes recognition programs, wellness initiatives, career development activities, and activations or events to support brand affinity, etc.
• Surveys & Feedback: Support employee engagement surveys quarterly and once annually. Provide actionable insights, accountability measures for leaders and help develop solutions in response to feedback. Provide guidance and coaching to managers and leaders on effective ways to engage and motivate their teams and take action, offering solutions to improve workplace culture and address concerns.
• Data Analysis & Reporting: Track and report on key engagement metrics. Use data-driven insights to refine engagement strategies and ensure alignment with organizational priorities.
• Communication & Design: Act as a liaison between employees and leadership, ensuring consistent and transparent communication on key engagement initiatives. Draft communications and updates related to engagement efforts, events, and programs.
• Spearheads the development, communication and implementation of effective employee engagement strategies and processes.
• Collaborates with a cross-functional team to develop and implement plans to drive employee engagement.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Additional Responsibilities:

• Graphic Design (programs include Canva, Adobe Suite, etc.)
• Basic video editing capabilities
• Project management tool experience (Asana, Microsoft Project, Monday)
• Bachelor’s degree in Human Resources, Business Management, Business Administration, Hospitality, or related field.
• Strong knowledge of employee engagement trends, best practices, and tools, with the ability to adapt strategies to the company’s needs.
• Excellent communication, interpersonal, and presentation skills.
• Proven ability to analyze data and use insights to drive actionable improvements.
• Ability to build strong relationships at all levels of the organization.
• Familiarity with HRIS systems, survey tools, and employee engagement platforms.
• A passion for creating a positive and inclusive workplace culture.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusio