Sr. Training Design Specialist (Remote)

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.

Compensation

The compensation target range for this role is:

$85,000 - $100,000

Job Summary

Are you passionate about the science of selling? Do you geek out on new strategies for embedding innovative and effective learning in the flow of work?

Purple is looking for a creative and detail-oriented Sr. Training Design Specialist with strong training content creation skills to join our Sales Enablement team with a focus on supporting retail mattress sales associates. In this role, you’ll develop engaging, effective training content that equips our in-store teams with the product knowledge, sales techniques, and customer engagement skills they need to drive results and deliver an exceptional shopping experience.

You’ll collaborate closely with Sales Leadership, Innovations, and Marketing to turn business goals into content strategies that empower associates to confidently sell mattresses and sleep-related products in a competitive retail environment. A Sr Training Design Specialist will also support employee development and employee experience teams with training needs. These collaborative efforts will require excellent critical thinking, time management, creativity, writing, and technical skills.

Job Description

Essential Duties & Responsibilities: 

• Develop Retail-Focused Training Content: Create training materials including product knowledge guides, sales technique modules, interactive eLearning, videos, quick-reference tools, and customer interaction scenarios tailored for mattress sales associates. 

• Simplify the Complex: Translate technical product features (e.g., materials, sleep technologies, warranty terms) into compelling, easy-to-understand content that resonates with frontline sales associates and customers. 

• Sales Enablement Alignment: Support product launches, seasonal promotions, and selling strategies through targeted training that aligns with sales initiatives. 

• Use Instructional Design Best Practices: Apply adult learning principles and instructional design methodologies to produce training experiences that stick—especially in fast-paced, retail settings. 

• Collaborate Cross-Functionally: Partner with product teams, store operations, and retail field leaders to identify knowledge gaps and create solutions that improve associate performance and confidence. 

• Maintain and Refresh Content: Regularly update training materials to reflect new products, promotions, or updates in sales strategy. 

• Deliver for Multiple Channels: Design content that is accessible across platforms including LMS, mobile devices, and in-store training kiosks. 

• Gather Feedback & Improve: Incorporate feedback from retail associates and store managers to continuously refine and improve content. 

• Manage a variety of special projects with a high degree of autonomy when asked. 

• Build strong relationships at all levels of the organization. 

 

 

Required Skills, Education, Experience: 

  

• Bachelor's Degree  in Instructional Design, English, Education, Marketing or Communication or equivalent experience  

• 3-5 years of experience in instructional design, content development, or retail sales training—pref