Site Reliability Engineer Experienced, Senior or Lead

Site Reliability Engineer Experienced, Senior or Lead

Company:

The Boeing Company

Who You Are

You are a Site Reliability Engineer Experienced, Senior or Lead with experience building and maintaining large scale solutions. You will work closely with the Support, Customer Success and Software Development organizations to build and maintain modern infrastructure and operations solutions for critical business services.  Collaboration, communication, and passion for change are your strengths.  You will be joining a team responsible for implementing automation, monitoring, scaling, and Infrastructure as Code solutions both in local datacenters and cloud platforms. This is a Hybrid role located in Englewood CO. or Seattle WA.  

POSITION RESPONSIBILITIES:

• Contribute to reliability, quality, security, supportability, and scalability of applications
• A continuous learner who excels at solution driven problem solving by using your analytical skills  
• Passionate about DevOps, Site Reliability Engineering, and modern infrastructure architecture and automation principles
• Support effective resolution of large scale incidents that reduces MTTR and customer impact
• Participate in post-mortem and root cause analyses
• Manage complete lifecycle of production environments, including necessary configurations,  integrations, and application admin activities (operational, migrations, and upgrades)
• Assist in troubleshooting of performance, integration and user management issues by digging into application and system logs
• Develop procedures and scripts for monitoring and automation of manual processes
• Engage with Software Development and Customer Success organizations to troubleshoot issues and participate in any planned activities
• Follow ITSM processes for Incident, Request, and Change Management process
• Maintain system documentation for configuration and troubleshooting of known issues
• Participate in on-call rotation when required to provide support for urgent, off-hour issues
• Implement ‘self-healing’ capabilities to limit after-hours and on-call needs
• Facilitate research, evaluation, and design of new software solutions

Basic Qualifications (Required Skills/Experience):

• 3+ years experience in the information technology industry with focus on Infrastructure or Operations support
• 2+ years experience in SRE and/or DevOps
• Proficient in technologies such as Kubernetes, Istio, Rancher, Git, Helm, Ansible, Chef, Docker, Prometheus, Grafana, and AppDynamics.
• Strong understanding of at least one cloud platform such as AWS, GCP, or Azure
• Experience Troubleshooting complex cloud infrastructure problems and Linux OS issues
• Some basic understanding of Network security fundamentals
• Good verbal and written communication skills, with ability to work with both technical and non-technical stakeholders
• Bachelor’s degree in Computer Science or related field preferred or equivalent work experience
• Proficient in LINUX and Windows commands, developing scripts using shell programing with Bash or PowerShell, and additional scripting languages like Python and Java Script
• Experience using SDLC and Agile methodologies, with focus on Scrum and Kanban
• Confident in a fast-paced environment with competing priorities, and able to multi-task and manage expectations

Preferred Qualifications (Desired Skills/Experience):

• 4+ years experience in the information technology industry with focus on Infrastructure or Operations support
• 5+ years experience in the information technology industry with focus on Infrastructure or Operations support in the information technology industry with focus on Infrastructure or Operations support
• Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of progra