Kitchen Manager| Fort Smith Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Kitchen Manager provides support and assistance to all levels of the kitchen operation and is responsible for all food product and supply purchasing and receiving and all things related to the physical plant and equipment in the kitchen. The Kitchen Manager will possess excellent technical skills and experience with menu development and will actively supervise, coach, counsel, direct, train and mentor employees in meeting quality standards of the event and will promote a positive, enthusiastic and cooperative work environment.

 

This role pays an hourly wage of $16.50 plus tips

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

This position will remain open until September 1, 2024

Responsibilities

• Responsible for the overall effective management of the kitchen facilities operations.
• Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately.
• Provides on-going direction, supervision and mentoring to exempt and non-exempt kitchen staff. Monitor product quality and ensure high level of guest service.
• Responsible for troubleshooting technical problems with Point of Sale Systems from both a hardware and software perspective.
• Generates employee schedules and verifies employee time for both kitchen operations, as required.
• Oversees the on-going training, development, mentoring and supervision of exempt and non-exempt employees, as directed by the Executive Sous Chef and/or the Executive Chef
• Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
• Plans the event shift management and or catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
• Coordinates all food product and supply purchasing and receiving and all things related to the physical plan and equipment in the kitchen.
• Ensures product quality of all bulk recipe preparations and timely preparation and presentation of all menu items off the cooking line, i.e. expediting, all in adherence to company quality and portion standards and recipe.
• Maintains a budget to spend on food and kitchen items.
• Coachability: Be highly coachable, open to receiving constructive criticism, and continually strive to improve skills and performance.
• Reliability: Possess a working phone and have a reliable means of transportation to ensure punctual and consistent attendance.
• Handle Stressful Environment: Maintain composure and effectiveness in a high-pressure, fast-paced, and multi-sensory work environment.

 

 

Qualifications

 

• Two (2) years of kitchen management experience in a high volume and fast paced restaurant environment helpfult.
• Successful candidate must be able to pass a criminal background check and pre-employment drug test.
• Preferred-Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
• Preferred-Working knowledge of Point of Sale and timekeeping systems.
• Cash handling abilities; basic math skills including significant number manipulation.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recogni