Installation Project Coordinator

Vision RT is a rapidly growing MedTech which is transforming radiation therapy for cancer patients, helping to make it more accurate, effective and comfortable. We are the inventors of, and the market leaders in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, for more guidance across every step of the radiotherapy workflow. Our SGRT solutions are used in 24 out of the 25 “Best Hospitals for Cancer,” as tracked by US News & World Report. We’re one of Britain’s fastest-growing private tech companies, as recently recognised by the 2025 Sunday Times 100 Tech list. We’re also the proud winners of a 2024 King’s Award for Enterprise, the UK’s most prestigious accolade for business excellence. Company video With around 300 employees globally, and offices in the UK, Poland & the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S - one of the world’s largest investors in healthcare companies. Vision RT staff members have the security and reach that comes with being part of a large global enterprise, combined with the freedom and agility of a startup. This is a company with strong values, a clear mission and a bright future. It’s an exciting and rewarding place to work.   

About the role
Vision RT is seeking a proactive, customer-focused Install Project Coordinator to join our team. In this role, you will provide first-class project support to customers throughout their installation journey, ensuring a smooth and successful experience.
Location: USA (Preferred: Mountain Standard Time or Central Standard Time)

Key Responsibilities will include:

• Manage installations from purchase order through to acceptance for the full Vision RT product range
• Review site surveys to ensure all installation requirements are met in line with Vision RT processes and procedures
• Coordinate multiple installation projects simultaneously while delivering exemplary customer service
• Resolve project issues promptly and effectively
• Collaborate closely with cross-functional teams as new products launch
• Work with operations to confirm customer system logistics
• Plan installations with Vision RT engineers to ensure room readiness and optimal allocation of resources
• Liaise with customers, third-party contractors, engineers, clinical applications trainers, sales, and operations teams

Essential Experience and Skills

• Minimum 2 years’ experience in coordinating installations, implementations of machinery, devices, hardware or even construction   
• Experience supporting both external and internal customers
• Fluent in English
• Strong customer-facing and technical problem-solving skills
• Ability to interface with clients and stakeholders at all organisational levels
• Commercial awareness and attention to detail
• Ability to manage multiple projects simultaneously

Desirable Skills & Experience

• Bachelor’s or Associate Degree, or equivalent experience
• Familiarity with working in a regulated environment
• Background in Radiation Oncology, Radiotherapy, or Medical Imaging
• Experience in Installation Project Management
• Experience in Field Services projects 

Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.