Auxiliary Services Director

DEPARTMENT: Auxiliary Services 

REPORTS TO: CFO  

CLASSIFICATION: Staff-12 months 

EFFECTIVE DATE: TBD 

STANDARD WORK HOURS: 37.5 hours per week 

EMPLOYMENT STATUS: Full-Time  

EMPLOYMENT CLASSIFICATION: Exempt 

JOB SUMMARY:  

Directs the operations and activities of an Auxiliary Services function, including staff supervision, budget development and administration, planning and program management. Under limited supervision, monitors a wide range of self-sustaining, revenue-generating auxiliary enterprises and internal service organizations of the university. Develops, coordinates, and administers contracts for products and/or services for one or more auxiliary services within the University organizational structure. 

KSU is an EEO/AA institution. 

ESSENTIAL JOB FUNCTIONS:  

• Manages and monitors the operations of the KSU Spirit/Bookstore, Food Services, Printing Services, Vending Services, and Campus Card,
• Works closely with Student Housing, Athletics and other units; coordinates and assists with planning and management of campus events.
• Assists in the Development of overall business strategies for the self-sustaining, revenue-generating auxiliary enterprises and service activities that ensure their fiscal stability.
• Supervises (either directly or indirectly) and evaluates Auxiliary Services unit supervisors
• Works closely with Auxiliary Activity Managers to establish operating goals and budgets to meet those goals followed by supervision of the activity's performance toward accomplishment of approved goals.
• Works closely and continuously with the College Budget Officer to ensure that all Auxiliary Activities operate within acceptable budget parameters.
• Participates in development of Quarterly Reviews of budget status for Auxiliary Activities.
• Analyzes and recommends approval or rejection of internal and/or contractor requests for deviations from contract specifications and delivery schedules.
• Analyzes price proposals, financial reports, and other data to determine reasonableness of prices; reviews and interprets contract provisions to achieve cost efficiencies and reductions where feasible.
• Assesses contractor service value and product/service reliability relative to cost and customer service; plans, organizes, and coordinates acquisition alternatives, as appropriate.
• Develops, implements and administers plans for effective communications programs within the function.
• Serves as a primary liaison with contracting representatives to ensure compliance with contract specifications and resolution of problems and issues, as they arise; may arbitrate claims or complaints occurring in performance of contracts.
• Continually monitors and evaluates contractor performance against contract specifications and recommends appropriate remedial action as necessary.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:  

• Ability to create, compose, and edit written materials.