Manager - Breakthrough Labs - Greenhouse Experience - Rosslyn

*This is an in-office role and onsite in the Deloitte Rosslyn office. 

About the team 

The Deloitte Greenhouse® has been instrumental in helping thousands of executives and teams tackle their most challenging business problems. It takes specialized skills, proven best practices, and deft executive facilitation to deliver results that are anything but business-as-usual. Our teams design both physical and virtual environments that enable leaders and their teams to reach their desired outcomes together. 

We are passionate about helping client executive teams overcome their most critical challenges. As a Deloitte Greenhouse® Experience team member, you will have the opportunity to create bespoke, immersive, innovative, and impactful experiences (“labs”) for client teams across industries. Labs are powerful enablers for Deloitte teams to accelerate their relationships with key clients, and you will partner closely with Deloitte’s senior leaders to catalyze this relationship-building. You will be part of a team that is committed to the growth of all members, to maintaining a customer-centric mindset, and to cultivating a culture that is enjoyable, playful and supportive.

In this role you will interact extensively with senior Deloitte clients in all industries and functions.    

Learn more about what we do and what it takes to join The Deloitte Greenhouse®.  

Work you’ll do 

The Deloitte Greenhouse® is searching for a Breakthrough Lab Manager to join the Breakthrough Experience team. This is an exciting opportunity to work with a wide array of clients to solve exciting business challenges, stretch your critical thinking and problem-solving skills, and network with executive-level clients as well as Deloitte leaders. The Breakthrough Lab manager plays an integral role in the success of labs, including: 

Lab Design: Driving the lab design process. This includes drafting initial lab design documents, leading the design feedback and iteration process with Greenhouse teams and Deloitte teams, overseeing content curation and creation, reviewing all lab materials, and conducting pre-lab interviews as appropriate. We are looking for someone with strong design thinking and creative problem-solving skills who has a passion for creating innovative, dynamic, unique experiences for our clients and account teams. 

Lab Delivery: Managing day-of Breakthrough lab delivery on an ongoing basis, which includes live synthesis of key insights and take-aways during the lab, helping to identify opportunities for in-session design or delivery changes, leading breakout groups, and facilitating some lab modules. We are looking for someone with strong executive presence and who has a knack for operating in ambiguity. 

People Leadership: Mentoring and apprenticing teams will be a core part of your role; providing both formal and informal instruction, direction, and feedback to lab producers and other junior staff. We are looking for someone who thrives on team-centered people leadership and who is energized by coaching and mentoring others. 

Project Management: Owning project management for assigned Greenhouse labs, which includes setting, communicating, and tracking milestones and objectives, proactively identifying risks, leading meetings with Greenhouse and Deloitte teams, and leading and/or participating in client interviews. You will typically manage the relationship with Deloitte account teams and support the lab lead in managing client relationships. We are looking for someone with strong project management skills, stakeholder management skills, and an attention to detail. 

Greenhouse Program Support: In addition to delivering labs, you may also have the opportunity to support national or local special projects as well as test creative and innovative approaches that could be leveraged in the Deloitte Greenhouse® portfolio. We are looking for someone who excels in a collaborative team environment and is energized by challenging the status quo.  

What we’re looking for 

In this role you will exercise skills in the following areas: