Growth Operations Manager

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Team

The Revenue Operations team at Mixpanel partners with business leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, and support ongoing business operations management - whatever is needed to make our Sales teams successful!

About the Role

As the Growth Operations Manager, you will own core business operations for Pipeline Generation/Growth working and collaborating with Marketing Leadership. Your job will include in-depth quantitative analysis of operating metrics with a particular focus on problem-solving and creating scaled systems and processes. Working closely with Go-To-Market leadership and cross-functional teams, you will quickly identify key opportunities and be instrumental in creating and implementing solutions to drive for successful outcomes and efficiencies. 

Responsibilities

• Primary advisor to marketing leadership on end-to-end business operations tied to Pipeline Development
• Support quarterly and annual planning cycles including goal setting, forecasting growth from different lead sources and cascading our financial plan
• Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews
• Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
• Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
• Collaborate with sales, finance, enablement, product and other cross-functional stakeholders to design and execute strategic operational projects to increase sales productivity, operational efficiency, and revenue

We're Looking for Someone Who Has

• 5+ years of total work experience in an analytical role (Strategy, Growth, Finance, Analytics, Sales Operations, Business Operations, Management Consulting)
• Expert proficiency in analyzing complex and large data sets
• Working knowledge of key data enrichment tools or datasets for growth signals
• Understanding of both enterprise sales motions and product-led sales motions
• Fluency with core Go-To-Market operating and metrics including CAC, LTV, ROI, Conversion Ratios, and other Efficiency metrics
• Outstanding written and oral communication skills
• Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines
• Track-record of collaborating with cross-functional partners to lead transformation and growth
• Highly motivated, innate intellectual curiosity, and a strong desire to drive impact
• Comfortable working with ambiguity
• Demonstrable passion for the data analytics industry

Bonus Points for

• Experience at a top tier Management or Strategy Consulting firm
• Experience in Growth Strategy, Growth Marketing, Business Operations, or Sales Strategy in a high-growth, fast paced environment, preferably at a SaaS or B2B organization
• Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed re